Specialist-Registration

divh2Registration Specialist Sleep Lab (Onsite)/h2pSchedule: MondayFriday, 8:00 AM 4:30 PM Location: Sleep Lab No weekends or holidays/ph3About the Role/h3pThe Sleep Lab is seeking a compassionate, organized, and customer-focused Registration Specialist to support our fast-paced clinical environment. In this role, you will be the first point of contact for patients and visitorsensuring a smooth, welcoming experience from check-in to check-out. You will work closely with a dedicated team including registration specialists, medical assistants, nurses, providers, and leadership./ppIf you enjoy helping others, are tech-savvy, and thrive in a collaborative environment, this is a great opportunity to grow in the healthcare field./ph3Key Responsibilities/h3ulliProvide professional and timely check-in and check-out for all patients/liliAnswer incoming calls and direct inquiries appropriately/liliAccurately collect and enter patient demographic, financial, and medical information/liliSchedule patient appointments and coordinate flow with clinical team members/liliExplain department/hospital policies, charges, and payment requirements to patients/liliValidate and enter applicable charges into internal systems/liliCollect payments and assist with billing-related questions/liliCommunicate with internal departments; send messages and updates as needed/liliSupport positive patient experiences through empathy, accuracy, and efficiency/li/ulpWhat Youll Work With/ppYoull be part of a supportive team environment that includes:/pulli2 Registration Specialists/lili8 Medical Assistants/lili4 Nurses/liliProviders and department leadership/liliPatients and internal partners across multiple departments/li/ulpOur Culture Onboarding Experience/ppWe take pride in our strong morale and team-centered environment. New team members benefit from:/pulliA detailed onboarding process led by the manager and front office team/liliDedicated training binders with all necessary information for success/liliOne-on-one training with leadership and team members/liliA workplace focused on collaboration, caring attitudes, and helping each other succeed/li/ulpQualifications/ppRequired:/pulliHigh School Diploma or GED/liliStrong customer service skills and caring attitude/liliAbility to work effectively in a fast-paced environment/liliBasic proficiency in Microsoft Office (Word, Excel, PowerPoint)/li/ulpPreferred:/pulliPrior healthcare or medical office experience/liliKnowledge of medical terminology/liliAbility to learn and retain ICD-10 and CPT coding/liliAbility to interpret insurance information and clinical practices/li/ulpIdeal Candidate Traits/pulliComputer savvy/liliHard-working and dependable/liliPatient-focused and empathetic/liliStrong communicator (in person and by phone)/liliTeam-oriented with a positive attitude/li/ul/div