Business Office Coordinator

Job Description

Job Description

Position Summary

As the  Business Office Coordinator , you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more. You will act as a hospitality ambassador at all times and comply with federal and state laws and regulations as well as the Company’s policies and procedures.

Responsibilities

• Sends monthly payables to Resource Center Accountant
• Assists with collections of resident invoices.
• Answers incoming calls with a smile and provides routine information to callers.
• Maintains compliance with applicable federal, state, and local regulations, to include HIPAA and resident rights, and all New Perspective policies.
• Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.
• Screens and directs all visitors.
• Assist in promoting positive Family Communication.
• Communicate and interact with residents, families and team members in a kind, respectful and effective way.
• Champion hospitality and deliver excellent customer service to residents, families, visitors, and vendors.
• Attend and participate in all required training, team meetings, online learning resources, and others as required.
• Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living.

Skills & Qualifications

• High School diploma or GED equivalent or equivalent of relative experience.
• Strong computer skills and ability to interact with a variety of electronic devices.
• Strong administrative and organizational skills.
• Experience working with older adults in senior living, long-term care, home health or other health care setting a plus. 
• Ability to work in a team environment with strong communication and interpersonal skills.
• Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to communicate effectively verbally and in writing using the English language.
• Ability to prioritize and effectively manage multiple tasks simultaneously.

Team Member Benefits & Perks*

• Medical, Dental, & Vision Insurance
• 401(k) with Company Match!
• Paid Time Off and Holidays
• Company-Paid Basic Life Insurance
• Voluntary Short-Term Disability
• Company-Paid Long-Term Disability
• Health Reimbursement Account/Health Savings Account
• Flexible Spending Accounts
• Education assistance - up to $5,000 per calendar year!
• Leadership Development & Career Advancement
• Real-time Access to Earned Wages
• Referral Bonuses
• Employee Assistance Program

*Benefits vary by full-time, part-time, and PRN status.

Why New Perspective Senior Living? A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next few years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.

New Perspective is an Equal Opportunity Employer.