Patient Access Representative II

Register patients accurately and efficiently Utilize multiple systems and interfaces Work across multiple patient access areas through cross-training Maintain service excellence for patients and visitors during face-to-face and telephonic encounters Contribute to annual Patient Access Services goals, including collections and palm scanning Apply understanding of state and federal regulations, including

EMTALA

, AHCA, and JCAHO Maintain professional relationships with clinical and non-clinical team members Articulate compliance documentation and ensure completion of required patient consent forms Maintain patient privacy in accordance with HIPAA guidelines Work with patient schedules and confirm patient appointments Requirements 1–2 years of customer service experience required 1–2 years of insurance experience required 1–2 years of healthcare experience required High School Diploma required Certified Healthcare Access Associate (CHAA) preferred Comfortable working in an office setting Customer service and multitasking skills Strong understanding of state and federal regulations, including EMTALA, AHCA, and JCAHO Knowledge of HIPAA guidelines Ability to work full-time day shifts Core Competencies Demonstrates expertise in patient registration, insurance processing, and compliance with healthcare regulations. Proficient in maintaining patient privacy and delivering exceptional customer service in a healthcare setting. Highest-signal resume keywords Patient Registration Insurance Processing Customer Service Healthcare Compliance Certified Healthcare Access Associate (CHAA) ATS Optimization Keywords Hard Skills Patient Scheduling Cross-Training Compliance Documentation Palm Scanning Telephonic Communication Soft Skills Multitasking Professional Relationship Management Service Excellence Certifications & Qualifications Certified Healthcare Access Associate (CHAA) Industry Keywords EMTALA AHCA

JCAHO

HIPAA

Patient Privacy Tools & Technologies Patient Access Systems Healthcare Interfaces #J-18808-Ljbffr Jobtailor