Concessions Manager

SUMMARY Position is responsible for managing the concessions operations of INTRUST Bank Arena. Manages food preparation and service operation for multiple concessions and portables. Responsible for inventory control with an emphasis on production needs. Manages staff, hiring, scheduling and training. Provides premium services and backstage catering at Capitol Federal Amphitheater. ESSENTIAL DUTIES AND RESPONSIBILITIES Supervise concessions employees in the preparation and service of food and refreshments, as well as clean‑up. Assist in the training of concessions employees engaged in preparing and cooking food to ensure high quality, efficient and profitable food service. Create a positive customer experience and maintain a pleasant attitude when working with staff and customers. Work with the Warehouse Manager to purchase concessions product, according to anticipated demand and familiarity with public taste in food and beverages. Work with Director to determine the menu and price. Direct food storage, preparation, and serving of retail products by workers at concession stands. Assign concessions workers to locations. Tabulate receipts and balance accounts, and generate reports for Finance as needed. Inventory all products located in concession stands, on hand at end of each day or other designated period. Work within guidelines for food and labor costs. Comply with Corporate initiatives, Health Department and ABC regulations. Schedule team using ABIMM for events and day work as needed. Provide premium services and backstage catering to Capitol Federal Amphitheater. Staff and manage team working at Capitol Federal Amphitheater for events, and as needed for catering events in the Lodge. Oversee all NPO groups including scheduling, time keeping, payroll, and NPO contract management. Work with Director to complete monthly cash handling procedures, including reconciling petty cash and vault reconciliation. Work extended and/or irregular hours including nights, weekends and holidays, as needed. Regular attendance is an essential job function. Position requires the ability to work at all Legends Global facilities in Wichita and Andover. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises all employees in concessions. Carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws, including interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. SKILLS REQUIRED Demonstrated ability to control costs, generate increased revenue and manage accounts payable/receivable and financial reporting. Strong written, verbal and interpersonal skills. Ability to navigate constant change. Ability to function in a fast‑paced, team‑oriented environment. Ability to train workers in preparation and cooking food to ensure high quality, efficient and profitable food service. Ability to manage several direct reports. Must be able to pass a background/credit check. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Bachelor's Degree (BA) from four‑year college or university, desired. 1 to 2 years’ related experience and/or training. Or equivalent combination of education and experience. Previous management experience in a similar venue. COMPUTER SKILLS Experience working with Excel, Word, and Outlook Microsoft 265, preferred. Experience with POS software used in F&B, preferably Clover Sport. Experience with recruiting software and timekeeping software, ABIMM preferred. CERTIFICATES, LICENSES, REGISTRATIONS ServSafe Manager Certification, or the ability to obtain within first 90 days. ServSafe Alcohol Certification, or the ability to obtain within first 90 days. ServSafe Allergen Certification, or the ability to obtain within first 90 days. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee must regularly lift and/or move up to 50 pounds. #J-18808-Ljbffr