Benefits Consultant

Job Description

About The Benefit Doctor \n

At The Benefit Doctor, we believe your business deserves better care. We are a leading employee benefits consulting and brokerage firm dedicated to simplifying the complex world of benefits for mid-sized businesses (50–500 employees). Our mission is to "Cure the Pain" of employee benefits by revolutionizing how they are built, educated, enrolled, and supported.

We act as a trusted physician for our clients' benefits strategies, diagnosing what's working, prescribing tailored treatments, and providing year-round care. Unlike traditional brokers who disappear after renewal season, we stay with our clients every step of the way.

We are looking for a passionate, client-focused Benefits Consultant to join our growing remote team and help us deliver exceptional care to our clients.

As a Remote Benefits Consultant at The Benefit Doctor, you will serve as the primary strategic advisor for a portfolio of mid-sized client companies. You will design, implement, and manage comprehensive employee benefits packages that balance cost containment with competitive coverage. You will also educate employees, ensure compliance, and provide year-round support—embodying our "physician" approach to benefits consulting.

This is a fully remote role, ideal for a self-motivated professional who thrives in a client-facing position and is passionate about simplifying benefits for growing businesses.

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• Conduct thorough "initial exams" of client benefits programs, including claims analysis, employee demographics, and cost reviews.
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• Design customized benefits packages (medical, dental, vision, life, disability, retirement, wellness, and voluntary benefits) tailored to each client's unique workforce and budget.
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• Align benefits strategies with client organizational goals and growth plans.
  
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• Leverage strong carrier relationships to negotiate competitive rates and favorable plan terms.
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• Identify cost-saving opportunities through smart funding models, plan design adjustments, and data-driven recommendations.
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• Monitor plan performance year-round and recommend adjustments before issues become costly.
  
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• Ensure client compliance with all applicable regulations, including ACA, ERISA, COBRA, HIPAA, and state-specific requirements.
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• Conduct regular compliance checkups and provide guidance on regulatory changes.
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• Prepare and file required documentation accurately and on time.
  
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• Develop clear, jargon-free communication strategies to help employees understand and utilize their benefits.
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• Conduct virtual employee education sessions, open enrollment meetings, and one-on-one benefits counseling.
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• Create enrollment materials, FAQs, and digital resources that empower employees to make informed decisions.
  
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• Serve as the primary point of contact for client HR teams and employees, providing responsive, white-glove support.
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• Troubleshoot claims disputes, coverage issues, and mid-year plan adjustments.
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• Conduct quarterly and annual client reviews to assess plan performance and client satisfaction.
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• Build lasting, trust-based relationships with clients, acting as their on-call benefits physician.
  
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• Collaborate with The Benefit Doctor's internal team to share insights, best practices, and industry trends.
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• Contribute to the continuous improvement of our consulting processes and client experience.
  
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• Experience: Minimum of 1–3 years of experience in employee benefits consulting, brokerage, or a related HR/benefits role.
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• Knowledge: Deep understanding of group health insurance, voluntary benefits, retirement plans, and compliance regulations (ACA, ERISA, COBRA, etc.).
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• Client Management: Proven track record of managing a client portfolio and building long-term client relationships.
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• Communication: Exceptional verbal and written communication skills, with the ability to translate complex benefits concepts into clear, accessible language.
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• Technical Skills: Proficiency with benefits administration platforms, CRM systems, and Microsoft Office Suite (Excel, PowerPoint, Word).
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• Remote Readiness: Fully equipped for remote work with high-speed internet, a dedicated home office, and experience working independently.
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• Travel: Ability to travel occasionally for client meetings or team events (less than 10%).
  
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• Industry certifications such as CEBS, GBA, RPA, or similar.
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• Experience working with mid-sized businesses (50–500 employees).
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• Experience with data analytics and benefits benchmarking tools.
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• Bilingual skills are a plus.
  
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We believe in taking care of our team just as we take care of our clients. We offer a competitive compensation package designed to attract and retain top talent.

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• Base Salary: $80,000 – $110,000 per year (commensurate with experience and qualifications)
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