Billing and Operations Assistant

Role Description

The Corporate Office is looking for a Billing & Operations Assistant to join our growing team.

• Assist the billing team with all portions of the revenue cycle including:
• Matter set up in accordance with client guidelines.
• Create and distribute pre-bills in accordance with firm policies.
• Revisions and finalization of all invoices, including review for billing guideline compliance such as travel and collection of all back-up documentation (aka receipts or vendor invoices).
• Transmission of invoices to the clients either via email, e-fax, or e-billing hub and/or other electronic billing as required by each client.
• Follow up on any rejected invoices and coordinate with insurance contacts and attorneys to resolve issues.
• Work with attorneys and leadership to draft appeals for any invoice reductions by billing websites.
• Communicate with leadership and Regional Office Management on Retainers, Flat Fee, or Alternative Fee Agreement matters, and action steps needed.
• Assist the conflicts team with conflicts checks as needed.
• Implement necessary changes to billing software in the event of client updates such as change in e-billing websites, carriers, and third-party administrators.
• Submission of new timekeepers and rates to all applicable client websites, including deactivation of terminated employees.
• Execute write-offs in Prolaw for any discounts, processing fees, and reduced time entries which may require communication with leadership on current trends and issues.
• Work on Accounts Receivable projects and collaborate with leadership to determine collection issues.
• Assist leadership regarding on-boarding and off-boarding of attorneys and/or profit centers.
• Participate, as requested, in Requests for Information (RFIs).
• Complete any project-based tasks as assigned by leadership.

Qualifications

• High school diploma or GED required; associate’s degree or higher preferred.
• 2-10 years of legal experience required.
• 1-3 years of billing experience required, legal billing experience preferred.
• Prior experience in an insurance defense law firm preferred.
• Proficiency in Microsoft Office 365, ProLaw, Excel, and e-document management software preferred.
• Must be a self-motivated independent thinker with excellent time management skills, strong organizational skills, and outstanding communication skills with the ability to work as a team member in a high-volume fast-paced work environment.

Benefits

• Comprehensive medical, dental, and vision insurance
• Matching 401(k)
• Paid time off
• Mentorship opportunities
• Collaborative and welcoming work environment
• Work-Life balance

Company Description

Cipriani & Werner is a multidisciplinary law firm. We have long been recognized as a firm that seeks to understand the needs and interests of our clients. From that point forward, we strive to deliver results that are expected by our clients.