Residential Support Professional

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Description

Adult Residential Support Professional

Fahrman Center - Lutheran Social Services of Wisconsin and Upper Michigan

Full-Time or Part-Time | 3rd Shift | Eau Claire, WI

Schedule: Full-time and part-time options are available. 3rd shift hours are generally 10:00 p.m.-8:00 a.m. on weekdays and 10:00 p.m.-10:00 a.m. on weekends. Specific days and hours will be determined based on full-time or part-time status.

Please Note: Due to contractual requirements with the Federal Bureau of Prisons, Fahrman Center must have one male and one female staff member on duty at all times. The current opening requires a FEMALE staff member who is able to conduct observed urine analyses (UAs) for male residents.

Make a Difference Every Day

Lutheran Social Services of Wisconsin and Upper Michigan is seeking full-time or part-time Adult Residential Support Professionals to join our team at Fahrman Center. Fahrman Center is a 42-bed residential treatment facility providing substance use treatment and restorative justice services for adults in a supportive, recovery-focused environment.

As an Adult Residential Support Professional, you'll provide guidance, supervision, and compassionate support to residents while helping create a safe, structured environment that promotes recovery and personal growth.

Essential Duties & Responsibilities

This list is not intended to be all-inclusive and may be expanded as business needs require.

• Provide supervision, support, and positive role modeling to residents.

• Build positive relationships while maintaining professional boundaries.

• Observe, document, and report resident behaviors, progress, and daily activities.

• Support residents in achieving individualized treatment goals.

• Respond appropriately to emergencies and crisis situations.

• Monitor and/or administer medications in accordance with program policies.

• Assist with meal preparation, housekeeping, grocery shopping, and other daily living activities.

• Transport residents to appointments, meetings, and other approved activities.

• Collect urine specimens for urinalysis and administer breathalyzer tests as required.

• Facilitate educational and life skills groups within program guidelines.

• Maintain confidentiality while communicating professionally with residents, coworkers, and community partners.

• Attend required meetings and trainings.

• Perform other duties as assigned.

Benefits

Benefits eligibility may vary based on full-time or part-time status.

• Medical, Dental, and Vision Insurance

• Flexible Spending Accounts (Health & Dependent Care)

• Paid Time Off and 10 Paid Holidays

• 403(b) Retirement Plan

• Employee Assistance Program

• Mileage Reimbursement

• Annual Merit Increases

• Employee Recognition and Service Awards

• Public Service Loan Forgiveness (PSLF) eligibility

Qualifications

Required

• High school diploma or GED.

• Ability to pass required background, caregiver, and medical clearances.

• Strong communication, problem-solving, and teamwork skills.

• Ability to maintain professional boundaries while working with residents.

Preferred

• Experience working in substance use treatment, behavioral health, mental health, human services, or a related field.

• College coursework in Social Work, Psychology, Human Services, or a related field.

• DHS 83 training (Fire Safety, First Aid, Standard Precautions, and Medication Administration), or the ability to complete required training after hire.

• Valid driver's license with a satisfactory driving record and reliable transportation.

Work Environment

This position is based in a residential treatment setting and requires frequent standing, walking, bending, kneeling, and using stairs. Employees may assist with outdoor resident activities and seasonal property maintenance.

Lutheran Social Services of Wisconsin and Upper Michigan is an Equal Opportunity Employer committed to creating an inclusive workplace where everyone is valued and respected.

LSS is an Equal Opportunity Employer (EOE)

Qualifications

Education High School Diploma/ GED (required)
Licenses & Certifications Driver's License (required)


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.