Property Administrator
St. John Properties
Job Summary: Monitor tenant accounts and collect all monies owed by tenants. Abstract/set up lease documents. Provide ongoing maintenance of lease files, tenant billings, certificates of insurance and rent roll information. Job Duties:
- Abstract all new leases and amendments, setting up and maintaining leases in property management software. Compile lease folders and prepare package for review.
- Input daily cash receipts in property management software. Follow standard operating procedure for monthly rent collections including late fees, legal proceedings, evictions, etc.
- Generate correspondence to tenants including notification of monthly payment instructions, special billings, and changes to payments.
- Work with Property Managers and key stakeholders to research and correct outstanding issues related to tenant accounts.
- Prepare tenant account reconciliations as needed.
- Notify Property Managers and Leasing Agents of expiring leases, and complete final reconciliations, charges to account, and security deposit refunds.
- Prepare annual reconciliations of Common Area Maintenance and Real Estate Taxes; process billing adjustments in property management software. Complete additional excel schedules for water/sewer and trash usage as necessary.
- Prorate charges when needed and maintain all recurring charges in property management software, including annual CPI adjustments.
- Meet with Property Managers monthly to ensure a well-coordinated AR collection and certificates of insurance process.
- Generate other correspondence as required.
- Respond to requests for information from tenants or internal customers within 24 hours.
- Perform other job-related duties as assigned.
- Bachelor's degree preferred, but equivalent professional experience will be considered
- Proficient in Microsoft Office, including word and excel
- Strong verbal and written communication skills
- Customer service background preferred
- Is detailed oriented, well organized and a self-starter
Vacancy posted 4 days ago
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