Software Quality Assurance Analyst Contract to Hire

About the Software Quality Assurance Analyst Opportunity A well-established organization in the Greater Cleveland area is looking for a hands‑on Software Quality Assurance Analyst to join their Information Services team. This is a QA-first role. You'll own testing from test case creation through release validation, working directly with developers, product owners, and business stakeholders in an Agile environment. If you take pride in catching what others miss and follow issues all the way through to resolution — this is the role for you. What You'll Do as a Software Quality Assurance Analyst Design, write, and execute manual test cases for new features, enhancements, and regression cycles Perform comprehensive testing — functional, integration, UAT, data validation, smoke, and performance Identify, document, and track defects through resolution using Azure DevOps Partner with developers and stakeholders to validate requirements and business logic before deployment Participate in monthly patch, integration, and smoke testing cycles Translate technical findings into clear language for non-technical stakeholders Contribute to test plans, test case documentation, and QA process improvement What We're Looking For Must Have: 3+ years hands‑on QA / software testing experience Azure DevOps experience — defect tracking, user stories, sprint management SQL skills for data validation and backend test support Detail‑oriented with strong follow‑through — you don't close a ticket until it's resolved Clear communicator with both technical and non-technical audiences Nice to Have: Windows Forms or Web application testing experience Test automation exposure — C#, NUnit, or similar Black box, grey box, or white box testing experience Visio or process flow documentation skills What the Role Offers Great team to work with. Hybrid — NE OH area Collaborative, stable team environment Business‑critical systems with real impact Long‑term career path with a respected organization This search is being conducted confidentially through Emerald Resource Group. All conversations are discreet. #J-18808-Ljbffr