Senior Account Manager

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights. The Role We have an exciting opportunity for an experienced outside sales Senior Account Manager to join our team. This individual will be responsible for business development, new account acquisition, achieving sales targets, and maintaining high levels of customer satisfaction within our Carolinas market. Important activities include anticipating customer needs by proactively gauging customer requirements, responding to customer requests, preparing proposals, and developing solutions from available offerings. Responsibilities Include: Execute sales strategy by identifying customer needs and selling the appropriate hardware and company services. Develop business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with vendors or manufacturers. Maintain a targeted understanding of customers’ business, showing the ability to establish customer needs, buying cycles, and create strong relationships to effectively drive sales and repeat business. Meet or exceed annual sales top line revenue and margin goals as defined by management. Drive profitably and grow revenue for target accounts in partnership with inside sales team. Adhere to sales process including but not limited to pipeline development and accurate forecasting via internal tools. Performs extensive proposal writing and prepares sales information for customers. Manage individual sales objectives to include sales orders and billing activities to support quarterly goals. Manage on-going customer account relationship to include updating account information in company systems and resolving customer satisfaction issues. Work with inside sales team to ensure that quotes are provided, and order requests are processed accurately and with engineering team to accurately scope projects. Manage past due invoice resolution with accounting to ensure proper collections. Develop and maintain solid business relationships within the various decision-makers and influencers at all levels at each target account. Understand each target customer’s business model, map their organization and identify their unique technology needs. Performs deep analysis of account base including “heat maps” to determine key areas of opportunities. Develop & execute marketing and business plans to drive revenue and profits. Work with sales leadership and team to provide feedback, develop specific vendor relationships, advance new company initiatives and mentor new employees to enhance all aspects of the sales strategy. Attends monthly/quarterly account planning/penetration sessions with our strategic manufacturing partners’ AMs. Presents a Quarterly Business Review/Outlook (QBRO) to Sales/Ops Manager each quarter which will focus on past performance and expectations of current quarter, analysis of pipeline, key wins, and personal improvement goals. Provide in-depth customer technology roadmap and collaboratively work with inside Account Manager to uncover new sales opportunities. Develop partnerships with Vendor Field Sales Representatives and optimize the joint selling opportunities within the territory. Use monthly forecasting and pipeline management to manage sales growth! Required Skills and Professional Experience: Bachelor’s degree preferred, or equivalent experience and/or military experience. 5+ years of outside information technology sales experience (customer facing) in infrastructure, storage, network security, software sales, professional services or managed services preferred and cloud strongly preferred. High performing AMs have the demonstrated ability to overcome obstacles, achieve sales goals, and articulate ideas clearly and concisely in a variety of settings. Ability to reach expected sales quota the first 90 and 180 days of employment leveraging existing vendor and customer contacts, as well as past experience and track record of meeting and exceeding sales quotas. Excellent sales skills including proficiency of the English language, assertive, empathetic, flexible, strong customer service, active listener, persuasive, public speaker, polished presenter and service orientation focus. Outstanding communication and organizational skills. Self-starter with ability to build relationships, communicate product knowledge, and close deals quickly. Ability to solve problems, with critical thinking, judgment, and strong decision-making skills. Strong collaboration skills and ability to work closely and effectively with members across departments and at all levels of the organization. Proven track record in developing relationships with customers and vendors, and ability to translate client business needs into solutions. Preferred Skills and Professional Experience: Preferred candidate will have prior experience selling advanced technology solutions from AWS, Cisco, Palo Alto, VMware, Dell, Microsoft, etc. Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what’s possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you’re harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit Applications will be accepted on a rolling basis. Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. The "Know Your Rights" Poster is available here: Presidio EEO Policy Statement is available here: Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to View email address on click.appcast.io and let us know the nature of your request and your contact information. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to. Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs. #J-18808-Ljbffr Presidio