Senior Technology Training Specialist, Annapolis, MD, US

Senior Technology Training Specialist, Annapolis, MD, US SCOPE OF WORK Responsible for the following: Plan, develop, and deliver hands-on instructor led training for commercially available and proprietary software applications. Plan and develop documentation, training videos, and instructional design modules for commercially available and proprietary software applications. Communicate with the Contract Manager on project plans, status, and updates for each assignment.

SKILLS, EXPERIENCE, & CAPABILITIES

Following preferred skills, experience, and capabilities: Experience with: Developing and delivering in person Instructor Led training for commercially available and proprietary software. Delivering customer training programs using adult learning principles to individuals and groups of users. Using Technical applications to support training development such as Camtasia, Articulate 360, Vyond, etc. Managing training projects from initiation through completion, ensuring timely delivery and quality outcomes. Ability to: Use methodologies to plan, track, and deliver high-quality technical training. Develop technical documentation for commercially available and proprietary software (Quick Reference Cards, Quick Reference Guides, content for the web, etc.). Develop video and interactive recorded training to support technical processes. Coordinate multiple tasks, resources, and stakeholders effectively. Organize and manage time effectively to handle concurrent training initiatives and deadlines. Knowledge of: Customer service standards when interacting with internal and external Subject Matter Experts. Identification and troubleshooting of user-defined challenges and implementing appropriate solutions. Microsoft Office applications including Teams, Co-Pilot, OneNote, and SharePoint. Benefits at IntelliBee Long-Term Stability: Join us on a multi-year opportunities with room to grow. Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well. Future Planning: Enroll in our 401(k) program and invest in your financial security. GC Assistance: We support immediate Green Card processing, if required. #J-18808-Ljbffr Intellibee