Advisor, Client EngagementMedia and Audience Strategy

Advisor Position at Epsilon

As an Advisor, you'll collaborate with the Portfolio Lead to coordinate the delivery of our products and services for clients in the consumer-packaged goods, travel or dining sector. You will work across various functional teamsProduct, Strategy, Analytics, Data Partnerships, and Deliveryto support Epsilon's PeopleCloud MarTech, AdTech, and Data Solutions for large enterprise clients! You'll play a significant role in ensuring successful project engagements and driving business growth by facilitating communication among clients, project teams, and other partners. Operating within a large, multicultural, and geographically diverse organization, you'll work alongside internal teams to uphold service quality throughout and after engagements. As you develop expertise in Epsilon PeopleCloud solutions and services, you'll supply knowledge sharing and the dissemination of lessons learned within the organization.

Responsibilities include developing strong connections with clients, ensuring client happiness with contracted Epsilon offerings, coordinating with delivery teams to unify products/services, interpreting client needs, and improving client profitability. You'll drive collaboration internally with product, support, and delivery organizations throughout the client lifecycle, as a vocal leader of the client engagement. You'll support leading a complementary team with varied expertise; and offer timely performance feedback. You'll raise issues and risks for resolution within the cross functional team and ensure accurate and timely billing for services rendered, working with internal Accounting teams and client Accounting teams, as required.

Qualifications include a Bachelor's degree or equivalent experience, 5+ years of industry specific experience, program and project management experience, Martech platform experience such as Email, CRM/Database or Loyalty platforms. You should have 3+ years of demonstrated ability in a client facing role, 2+ years of managerial experience, financial competence, and strong Microsoft Word, Excel and PowerPoint skills as well as Service now, Jira, SharePoint.

Epsilon is a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.

Epsilon's benefits encompass a wide range of offerings, including but not limited to: flexible time off, paid holidays, parental leave, childcare & elder care assistance, adoption assistance, comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling.

Epsilon is an Equal Opportunity Employer. Compensation Range: USD $88,000.00 - USD $132,000.00/Annually.