Automotive Service Advisor

divh2Carney Tire Pros Job Opportunity/h2pAt Carney Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company./ph3Benefits and Perks/h3ulliExcellent Training and Development/liliCompetitive Compensation/liliFriendly Work Environment/liliTop Tier Benefits/li/ulh3Job Summary/h3pAdvise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department. Great growth and career opportunities./ph3Responsibilities/h3ulliPromptly meets and greets customers/liliDetermines the nature of customer problems; May make road test or visually inspect the vehicle/liliCreates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold/liliObtains customer approval for service before delivering order to service personnel/liliReviews completed repairs or services performed with customers and collects payment/liliMaintains cleanliness of showroom and re-stocks display as needed/liliPerforms daily cash/sales procedures at close of business day/liliComplies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations/li/ulh3Desired Qualifications/h3ulliHigh School graduate or comparable vocational training/liliKnowledge of computerized sales and marketing software/liliKnowledge of auto/truck tire, lubrication and maintenance issues/liliExperience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions/liliPreferred Experience: ulli2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance/lili3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment/liliExperience as a vehicle mechanic or lubrication technician/li/ul/li/ulpCompensation: $50,000.00 - $80,000.00 per year/p/div