Sales Associate, Alpharetta, Georgia Spa Company

Sales Associate – Hot Tubs, Swim Spas, Saunas & Cold PlungeLocation: Alpharetta, GA Job Type: Full-Time Pay: $16.00 per hour + bonus opportunitiesBuild a Career Helping People Live BetterGeorgia Spa Company is looking for an energetic, customer-focused Sales Associate to join our Macon showroom team.This is a great opportunity for someone who enjoys working with people, providing excellent customer service, and learning about products that help customers improve their relaxation, wellness, recovery, and quality of life.As a Sales Associate, you'll support our showroom's day-to-day sales and customer service activities while learning about premium products including hot tubs, swim spas, saunas, cold plunge systems, water care products, and wellness accessories.You'll earn $16.00 per hour with opportunities to earn additional bonuses based on performance.Why Join Georgia Spa Company?Since 2004, Georgia Spa Company has grown to 11 retail showrooms across Georgia and South Carolina and has become one of North America's premier specialty wellness retailers.We're also proud to be a 100% Employee-Owned Company (ESOP). Eligible employees have the opportunity to share in the long-term success and growth of the company through employee ownership.As one of the world's largest dealers for Hot Spring® Spas, Caldera® Spas, Endless Pools® Fitness Systems, and Tylo® Saunas, we've built our reputation around premium products, exceptional customer service, and a team-first culture.What We Offer$16.00 per hourBonus opportunities100% Employee-Owned Company (ESOP)Product and sales trainingOpportunities to learn and develop sales skillsCareer advancement opportunitiesPremium products customers loveSupportive team environmentGrowing company with opportunities for advancementWhat You'll Help SellYou'll assist customers with premium wellness products and accessories, including:Hot TubsSwim SpasSaunasCold Plunge SystemsWater Care ProductsHot Tub ChemicalsFilters and Replacement ProductsWellness AccessoriesOur goal is to help every customer find the right products to enjoy their investment and create a better wellness experience at home.What You'll DoAs a Sales Associate, your responsibilities will include:Welcome and greet every customer who enters the showroomProvide friendly, knowledgeable, and professional customer serviceAssist customers with hot tubs, swim spas, saunas, cold plunges, water care products, and accessoriesLearn product features and benefits so you can confidently answer customer questionsAssist Sales Consultants with customers and sales opportunitiesIdentify customer needs and connect them with the appropriate Sales Consultant when neededAssist customers with water care questions and product purchasesAnswer incoming showroom phone calls and assist or direct customers appropriatelyFollow up with customer inquiries and leads as assignedEnter and maintain accurate customer information in company systemsHelp prepare quotes and product information for customersProcess retail transactions accuratelyKeep the showroom clean, organized, stocked, and customer-readyMaintain attractive product displays and ensure merchandise is properly presentedReceive, organize, and restock chemicals, accessories, and other retail productsAssist with inventory counts and product organizationWork closely with Sales Consultants, Service, Delivery, and other departments to provide an excellent customer experienceParticipate in product and sales trainingHelp the showroom achieve customer service, sales, and performance goalsPerform other showroom and customer service duties as assignedWhat a Typical Day Looks LikeNo two days are exactly the same. Your day may include greeting customers, answering questions about hot tubs and wellness products, helping a customer select water care supplies, supporting a Sales Consultant with a new hot tub customer, answering phone calls, following up on customer inquiries, restocking products, and making sure the showroom looks its best.You'll be an important part of creating a welcoming environment and making sure every customer receives the level of service Georgia Spa Company is known for.ScheduleFull-TimeFive-day work weekWeekend availability is requiredSchedule may include Saturdays and SundaysWeekday days off will be scheduled based on showroom needsSome holidays or special sales events may require availabilityRetail weekends are some of our busiest days, so dependable weekend availability is an important part of this position.About YouYou may be a great fit for this position if you:Genuinely enjoy working with peopleHave a friendly, outgoing personalityEnjoy helping customers and solving problemsAre comfortable starting conversations with customersHave an interest in sales and want an opportunity to develop your skillsAre dependable and punctualTake initiative instead of waiting to be told what needs to be doneAre comfortable working in a team environmentAre organized and able to manage multiple responsibilitiesAre willing to learn about our products and industryTake pride in keeping your workplace clean and professionalAre motivated by opportunities to earn additional bonusesWant an opportunity to grow with a successful companyQualificationsPreferredPrevious retail, customer service, hospitality, or sales experienceStrong communication and interpersonal skillsComfortable speaking with customers in person and over the phoneBasic computer skillsAbility to learn new software and company systemsStrong attention to detailAbility to work independently and as part of a teamReliable transportationWeekend availabilityPrevious high-ticket or commission sales experience is not required. We're looking for someone with the right attitude, work ethic, and willingness to learn.CompensationStarting Pay: $16.00 per hourIn addition to hourly pay, Sales Associates will have opportunities to earn performance-based bonuses.Bonus opportunities may be based on individual and/or showroom performance, sales activities, customer service goals, and other company-established performance measures.This position provides an opportunity to learn the business, develop sales skills, and potentially advance into higher-level sales positions.BenefitsEligible employees may have access to:100% Employee-Owned Company (ESOP)401(k) with Company MatchMedical InsuranceDental InsuranceVision InsurancePaid HolidaysPaid Time Off (PTO)Paid Product and Sales TrainingEmployee Purchase DiscountsEmployee Recognition ProgramsCareer Advancement OpportunitiesOpportunity for GrowthGeorgia Spa Company continues to grow, and we believe in developing talented employees from within.A successful Sales Associate may have opportunities to advance into positions such as:Sales ProfessionalShowroom or Sales LeadershipOther opportunities within Georgia Spa CompanyFor