Vice President of Hospitality

Levy Sector

Gainbridge Fieldhouse is a premier sports and entertainment venue in downtown Indianapolis, home to the Indiana Pacers and Indiana Fever and host to world-class concerts and events.

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Job Summary:

We are seeking a Regional Director of Operations to support the dining and environmental services departments within senior living communities in X region, city, state(s).

Key Responsibilities:

• Leadership of multiple operations in the senior living setting with total managed volume in excess of $XX million.

• Develops, recommends, and implements policies and procedures of the region

• Supports the development and implementation of clinical and resident service programs that meet client and regulatory standards

• Participates in the sales process for the acquisition of new business

• Monitors financial reports of the accounts to ensure budgetary compliance

• Develops and motivates an effective management and clinical staff t

• Visits units regularly to inspect unit operations to ensure contract compliance

• Interfaces with existing clients to maintain client satisfaction and account retention

• Resolves client, resident ,and associate related complaints

• Conducts appropriate annual and semi-annual performance evaluations

• Completes all daily, weekly, and monthly reports as outlined in the corporate policy

• Projects a high level of customer service at all

• Trains, motivates, and develops management personnel

Preferred Qualifications:

• Bachelor’s degree in Business or Health Care related field, or equivalent related experience

• Proven ability to manage a team of six or more?manager-level?team members

• Minimum of?two years’ experience in multi-unit foodservice management

• Experience with multi-unit foodservice management?with a combined managed volume of $X million or greater

• Strong track record of driving?customer satisfaction

• Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment

• Proven ability to mentor and develop team members

• Excellent written and verbal communication skills

• Strong organizational, problem-solving, and analytical skills

• Ability to work independently and as a member of various teams and committees

• Proven ability to handle multiple projects and meet deadlines

• Strong interpersonal and presentation skills

• Ability to prepare reports and business correspondence

• Ability to deal effectively with a diversity of individuals at all organizational levels

• Good judgment with the ability to make timely and sound decisions

• Creative, flexible, and innovative team player

• Commitment to excellence and high standards

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Curious about Life at Levy? Check it out: Levy Culture (

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Flexible Time Off Plan

• Paid Parental Leave

• Holiday Time Off (varies by site/state)

• Personal Leave

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

Req ID: 1538208

Levy Sector

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Amber Rockwell

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