Server - Brooklyn Bowl Philly

Brooklyn Bowl Philadelphia Food ServerBrooklyn Bowl Philadelphia is the ultimate night out, with its groundbreaking integration of premiere music, 24 lanes of bowling, 2 bars, featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group. Located in the heart of the historic Fishtown neighborhood, adjacent to The Fillmore and The Punchline in what has become a burgeoning entertainment district, the venue is slated to open Q4, 2021, and will be Brooklyn Bowl's fourth location.Wearing its homegrown values on its sleeve, Brooklyn Bowl is committed to locally made products, environment sustainability, and boasts an unprecedented combination of top-flight music, bowling, beer, and food.Job DescriptionWe are seeking a Food Server to become an integral part of our team at Brooklyn Bowl Philadelphia! The Food Server is responsible for all stages of the meal, such as menu clarification, placing orders, and making certain orders are prepared correctly as well as presented in accordance with departmental specifications. They present the food and beverage check and take payment and are ultimately responsible for the appearance of their station (meaning proper set up for the meal being served, and cleanliness). They must treat the guest with the utmost courtesy and respect in addition to meeting their needs and requests so as to ensure an enjoyable experience and future patronage.Responsibilities:Responsible for all stages of food and beverage service in the restaurant, bowling area, bar or other areas throughout the venueMaintain the cleanliness and appearance of the dining or service area to meet departmental standardsGreet and make all guests feel welcomeRespond to guest inquiries and requests in a timely fashionEnsure the guest has an enjoyable experienceMust possess in-depth knowledge of all menu items and specials, including ingredients, preparation methods, etc.Ensures appropriate utensils and condiments are present for the meal being servedChecks all tables to ascertain guest needs. Remains attentive to the needs and requests of the guestEnsures that all phases of the meal are carried out appropriately, from the time the guests are seated until their departureAttention to special requests and relates all information to kitchen and management in detailObtains food and drink orders from guests. Makes appropriate suggestions and follows all set service standards and sequence of serviceCollect and process paymentProficient on use of POS system to input orders accurately and efficientlyCommunicate any problem or guest concern to management in a timely mannerKnowledge of and compliance with Health Code and Alcohol RegulationsPerform other duties as assignedWork together as part of a team to provide the best overall guest experienceQualifications:High School graduate or equivalent preferredValid Food Worker / Health Card requiredValid RAMP certification requiredPrevious experience in customer service, food service, restaurant or other related fieldsAbility to build rapport with guestsAbility to thrive in a fast-paced environmentMust possess basic math and reading skillsExcellent interpersonal and communication skillsAbility to become familiar with menu, preparation procedures and pricesAbility to work closely and efficiently with othersPrevious experience working in a high-volume restaurantMust be able to work a flexible schedule, including weekends and holidaysWill be carrying a trey ranging up to approximately 20-35 poundsWill be moving throughout the restaurant, work area, or venue during the entire shiftWill be working in an environment with loud music and crowds for extended periods of timeWill be standing or staying in a stationary position throughout entire shiftPhysical Demands/Working Environment:Working environment is fast-paced, often loud and stressfulPosition requires extended periods of prolonged standing and working on your feetOur Benefits:Competitive compensationProfessional career developmentAdditional benefitsEQUAL EMPLOYMENT OPPORTUNITY Brooklyn Bowl Philadelphia strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.