Administrative Assistant

Job Description

Job Description

Description:

Are you someone who thrives in a fast-paced environment, enjoys helping people, and loves keeping things organized and running smoothly? Family Express is looking for a professional, dependable, and personable Administrative Assistant to support daily office operations and create a welcoming experience for employees, candidates, vendors, and guests.

This role is more than answering phones and greeting visitors. You’ll be a key support partner across multiple departments, helping coordinate communication, assist with projects, manage administrative tasks, and keep the office operating efficiently day to day.

In this role, you’ll:
• Serve as the first point of contact for visitors, candidates, and incoming calls
• Support daily administrative operations for multiple departments
• Coordinate schedules, meetings, office organization, and communication
• Assist with reports, projects, and operational initiatives
• Help maintain organized records, supplies, and office systems
• Partner with teams across the organization to help keep operations moving smoothly

What we’re looking for:
• Strong communication and organizational skills
• Ability to multitask and adapt in a fast-moving environment
• Professional, friendly, and team-oriented mindset
• Strong attention to detail and follow-through
• Comfort working with Microsoft Office and general office technology
• Previous administrative, customer service, or office support experience preferred

At Family Express, we believe in building relationships, supporting our teams, and creating opportunities for growth. No two days are exactly the same, and that’s part of what makes this role exciting.

ROLE QUALIFICATIONS

• Must be at least 18 years of age
• Must have reliable transportation
• Proficiency in Microsoft Word, Excel, and Outlook
• Digital literacy

PREFERRED EXPERIENCE REQUIREMENTS

2 years in an administrative role

MINIMUM EDUCATION REQUIREMENTS

High school diploma, GED, or the equivalent

PREFERRED EDUCATION REQUIREMENTS

2 year college degree

REQUIRED SKILLS

• Ability to analyze situations and solve problems at strategic and tactical levels
• Practiced at organization and planning
• Employ Critical thinking and problem solving
• Maintains composure and operates with emotional intelligence
• Ethical reasoning and decision-making
• Strong attention to detail
• Receptive and responsive to feedback
• Excellent verbal and written communication skills
• Time management, prioritization, and sense of urgency

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is required to stand for prolonged periods; work longer than eight (8) hour shifts, reach, climb, balance, stoop, mop, sweep, change garbage, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.