DIRECTOR OF OPERATIONS

Overview Job Type: Full-time Location: Rochester, NY Department: Administration Employment Type: Full-Time, Exempt Schedule: Mon-Fri, 40 hours Salary: $75,000–$80,000 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) serves the community with a focus on helping people reach independence and improve lives, in partnership with faith communities and organizations addressing local needs. If you are passionate about helping others, consider joining a team dedicated to making a positive impact in people’s lives. Responsibilities In collaboration with appropriate departments, develop, implement, and monitor policies and procedures in purchasing, facilities management, and other administrative functions. Serve as an active member of the management team in planning, problem solving, and ongoing communication for purchasing, operations, and related functions. Provide supervision and execute duties common to supervisory roles, including: Regularly meeting with direct reports Completing annual performance appraisals Monitoring performance and providing feedback Collaborate with Human Resources on hiring, onboarding, retention, coaching, progressive discipline, and separation activities. Develop, implement, and maintain budgets for residential sites and capital improvement projects. Act as project manager for administrative projects, ensuring they stay within scope, timeline, and budget for facility improvements and transitions. Oversee purchasing to ensure materials are ordered, projects are designed and planned, and funds are available within project limits. Lead administration of facilities and work order management systems. Coordinate with the finance team to manage purchasing processes, system tracking, and approval workflows. Monitor and communicate status of work orders and purchasing requests. Facilitate contract bids and requests for proposals to meet regulatory requirements and achieve quality pricing for materials and expenses. Complete and maintain WMBE, Vendor Responsibility, and other documentation as required by funding sources, in coordination with program and finance. Assist with procurement processes, contracts, and ongoing communications with vendors and contractors. Coordinate inventory management and accountability for agency assets, including depreciation tracking and program budget updates. Complete internal and external reporting for facilities, purchasing, and other administrative duties. Work with maintenance and safety leadership to ensure standardized safety schedules, supplies, and materials to comply with safety and security requirements. Maintain current knowledge in purchasing, facilities management, and general operations. Pursue professional development related to the role through reading, supervision, in-service training, and attendance at conferences and workshops. Participate in relevant agency meetings and trainings. Support and promote the agency’s Mission, Vision, Values, and Strategic Plan. Other duties as assigned. Qualifications Education: Bachelor’s degree in a related field preferred. An equivalent combination of education and experience will be considered. Credentials: Valid and clean New York State Driver’s License. CPM, CPSM, or PMP preferred. Experience: At least 5 years of experience in Purchasing, Facilities, and/or Operations Management. Project Management experience preferred. Physical Demands/Work Environment: The physical demands and work environment are typical for this role. Reasonable accommodations may be made for individuals with disabilities. The role requires sitting, talking, hearing, standing, walking, typing, and occasional light lifting. Certain vision abilities and a usually quiet work environment are expected. Compliance: Adherence to applicable federal and state laws and regulations, including confidentiality, privacy, program, billing, and documentation standards. All duties performed in accordance with the organization’s compliance and ethics program. Background check required. Benefits Competitive salary and 403(b) retirement plan Generous paid time off and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of helping people in the community Equal Opportunity Employer: Catholic Charities is committed to a diverse workforce. EOE/AA Disability/Vet Salary Description: 75000-80000 #J-18808-Ljbffr Catholic Charities of the Diocese of Rochester