Commercial Door and Gate Service Supervisor - Field Operations

Overview We are seeking a Field Installation Manager – Commercial Doors to oversee high-volume commercial door and gate service operations across the Greater Sacramento region. This is a hands‑on leadership role focused on field troubleshooting, service estimating, crew coordination, and real‑time job management . This position supports a growing service operation and is designed to improve field efficiency, reduce leadership workload, and strengthen customer response times. Ideal candidates bring deep commercial door service/repair experience (not residential or new installs only) and are confident managing multiple active service jobs simultaneously. Key Responsibilities Manage daily field operations across 10–20 active service jobs Provide real‑time troubleshooting support to technicians in the field and remotely Scope work and prepare service estimates and job requirements Schedule and coordinate 1–2-person installation/service crews Source parts, materials, and vendor support for repairs and installations Ensure timely, high‑quality completion of service work within scope and budget Communicate with customers, vendors, and internal teams to resolve issues quickly Support compliance with ADA, fire‑rated door codes, and safety standards Partner with leadership during a structured 6‑month onboarding/training period Required Experience ~5+ years of commercial door and gate service/repair experience Hands‑on expertise (not solely new installation work) Strong troubleshooting ability in the field and via phone support Experience managing or coordinating service workflows and schedules Ability to run estimates and scope repair/service jobs independently Experience with multiple commercial systems, including: Automatic doors (e.g., SIG or similar) Storefront doors Hollow metal doors Overhead/rolling doors Dock equipment Gates and gate operators Proven ability to manage multiple concurrent service jobs in a fast‑paced environment Preferred Qualifications Experience across most or all of the listed door and gate systems Prior crew leadership or field supervision (1–2-person crews preferred) Strong estimating and end‑to‑end job ownership experience Experience sourcing parts and managing vendors independently Background in high-volume commercial service environments (facilities, industrial service, etc.) Familiarity with competitors such as Vortex, R&S Doors, or Industrial Door Company Knowledge of ADA compliance, fire‑rated assemblies, and safety regulations Benefits Full benefits package (medical, dental, vision, etc.) Stable and growing service operation with consistent workload High‑impact role with direct influence on field performance and efficiency Long‑term career growth potential in operations leadership #J-18808-Ljbffr BlackStar