Fulfillment Specialist

Job Description

Insight Global is seeking a Fulfillment Specialist for a top technology solutions client. This individual will support onsite fulfillment operations by receiving and organizing technical equipment, maintaining accurate inventory and asset records, processing fulfillment requests, and preparing configured products for customer shipment. The specialist will use ConnectWise and related systems to document fulfillment activity while partnering with Procurement, Technical Services, Projects, and Provisioning to ensure hardware is available for customer deployments. This is an excellent opportunity for an organized, hands-on candidate who takes initiative, enjoys working with technology, and wants to grow into a Systems Technician or Service Coordinator career path.

Pay for this position is between 18 and 21 / HR

Day-to-Day • Spend approximately 60% of the day receiving equipment and shipping configured products to clients • Spend approximately 40% of the day managing inventory • Receive incoming shipments and verify products and equipment • Maintain accurate inventory and asset records • Store and label technical equipment appropriately • Process fulfillment requests and prepare outbound shipments • Coordinate product deliveries to customers • Document tickets, inventory activity, and asset movements in ConnectWise or other designated systems • Partner with Procurement, Technical Services, Projects, and Provisioning • Ensure hardware is available for customer deployments and internal initiatives • Assist with hardware benching and other deployment-support activities when requested • Work closely with the other onsite Fulfillment Specialist • Participate in weekly team meetings and biweekly one-on-one meetings

Skills and Requirements

• Comfortable receiving, processing, and preparing technical equipment for shipment • Able to identify common technical devices, including servers, switches, PCs, laptops, and docking stations • Experience with ticketing, asset-management, inventory, or similar tracking systems • Comfortable labeling equipment and maintaining accurate inventory records • Willing and able to perform hands-on physical work • Organized, detail-oriented, and able to manage multiple tasks • Able to follow directions while working autonomously • Self-driven, dependable, curious, and eager to learn • Confident communicator who can collaborate with onsite and cross-functional teams • Experience with ConnectWise, ServiceNow, Autotask, Jira, or a comparable platform • Familiarity with hardware fulfillment, asset tracking, or technology deployment support • Experience troubleshooting equipment that arrives damaged or is not functioning properly • Exposure to hardware benching or device configuration • Interest in developing toward a Systems Technician or Service Coordinator position

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to View email address on click.appcast.io.