Move In and Move Out Specialist

Title: Resident Transition Manager Location: Kennewick, WA Pay Range: $2224/hour This is not your typical property management role. As the Resident Transition Manager, you are the final checkpoint between a standard move and a great experience. Youll lead inspections, oversee move-ins and move-outs, and ensure every unit meets a high standard before a resident walks through the door. If youve worked as a Maintenance Tech, Assistant Property Manager, or Leasing Agent and know your way around inspections, documentation, and resident interaction, this is a strong next step. What Youll Do * Oversee all move-in and move-out activity across the property * Conduct detailed unit inspections using 360 cameras and inspection software (Zinspector) * Identify damages, cleanliness issues, and turnover needs * Review and approve inspection reports, photos, and documentation for accuracy * Ensure all units meet quality standards before move-in * Coordinate move-in and move-out schedules and logistics * Walk residents through their unit and community features at move-in * Evaluate damage vs. normal wear and tear and finalize security deposit dispositions * Ensure documentation, charges, and decisions are accurate and compliant * Guide and support team members completing inspections and documentation * Coordinate with maintenance, housekeeping, and management on turnover timelines * Serve as the main point of contact for residents during transitions and set clear expectations What Were Looking For * 2+ years in property management, maintenance, inspections, or similar * Strong eye for detail and ability to assess unit condition accurately * Comfortable using technology, inspection software, and photo documentation tools * Experience with move-outs, turnovers, or deposit charges is a plus * Professional, resident-focused communication style * Organized, accountable, and able to manage multiple units at once Ideal Backgrounds This role is a strong fit if youve been a: * Maintenance Technician who enjoys inspections and documentation * Assistant Property Manager familiar with move-outs and deposits * Leasing Agent who wants to move into a more operational, hands-on role