Software Engineer III- AI, LLM & Data Platforms

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorganChase within the Consumer & Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Deliver end-to-end platform features for agent-based artificial intelligence use cases, from technical design through production deployment, monitoring, and ongoing improvements Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team. Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation. Implement evaluation and testing approaches for LLM systems, including quality measurement, regression testing, and error analysis to improve reliability over time Develop observability capabilities such as tracing, metrics, logs, and analytics to support healthy operations and fast troubleshooting Apply security, safety, and governance-by-design patterns, including guardrails, access controls, and audit-ready operational practices aligned to security and governance requirements Partner across engineering, data, security, and risk and compliance stakeholders to ensure solutions are secure, stable, and scalable Produce clear documentation and reference implementations that accelerate adoption and promote responsible, consistent engineering practices Formal training or certification on software engineering concepts and 3+ years applied experience Proficiency in Python with strong software engineering fundamentals, including testing practices, version control, and code review Experience building and operating production services, including incident readiness, performance tuning, and operational stability for data-intensive systems Hands-on experience delivering machine learning and/or LLM-enabled features into production environments, including monitoring and post-deployment iteration Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security. Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices Practical experience with prompt engineering and retrieval-augmented generation (RAG), including evaluation methods and quality measurement Ability to design maintainable systems and make sound technical decisions through ambiguity, balancing delivery speed, risk, and long-term sustainability Experience with continuous integration/continuous delivery (CI/CD) practices and production deployments using Docker and Kubernetes Familiarity with vector databases, embedding pipelines, and related approaches used in retrieval-augmented generation solutions Experience with cloud and machine learning platforms such as Amazon Web Services or Databricks (or comparable platforms) Experience contributing to governance, validation approaches, or guardrail frameworks for enterprise-scale artificial intelligence solutions Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.