Operations Manager

Win at Wilsonart At Wilsonart, we don’t just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care. You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact. And you’ll be part of a company that believes winning means helping you succeed at work and in life. Here, You’ll Win With Support that keeps you well Medical, dental, and life insurance Company-paid short- and long-term disability FSAs and dependent care options Vision and legal benefits Gym discounts and wellness clinics Tuition reimbursement—for you and your dependents Opportunities to grow Clear paths to promotion and internal mobility Training, coaching, and mentorship Development programs to support your goals Time For What Matters Paid vacation and holidays in your first year A culture that respects work-life balance We’re looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart. Job Summary The Operations Manager oversees all aspects of inventory management, warehouse operations, and logistics coordination to ensure efficient and safe handling of products and timely delivery to customers. This role involves managing inventory levels, supervising personnel, maintaining safety standards, negotiating freight rates, and coordinating customer service operations. Essential Duties and Responsibilities Evaluate and maintain proper inventory levels for all products using automated computer system devices Manage supervisory personnel Oversee and manage company customer service and operating metrics Oversee and manage the company warehouse safety program. Ensure that the warehouse receives passing grades on all safety inspections & audits. Ensure all employees are completing monthly safety trainings Train personnel as necessary Negotiate common carrier freight rates Oversee performance of basic human resource functions Oversee customer order entry, billing and accounts receivables Plan work assignments Oversee scheduling of customer orders via established routes & company delivery vehicles Assist the needs of the customer Perform other tasks as required Maintain accurate and up-to-date customer pricing records within INFOR Knowledge, Skills, and Abilities Knowledge of DOT and OSHA regulations, safety standards applicable to the work area and other pertinent rules governing work standards Knowledge of inventory systems and product inventory Knowledge of warehousing and transportation functions Ability to communicate well in oral and written forms Minimum Requirements Bachelor's degree required or equivalent combination of education and experience; 1 year experience may substitute for 1 year of degree Experience 4+ years Physical Requirements Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20 lbs) or equipment Wilsonart is an Equal Opportunity / Aff act is an employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. #J-18808-Ljbffr