Senior Accountant

About Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid‑sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving. Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best‑in‑class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits. We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do. The ideal candidate for Virtuous embodies our values by: Asking questions with a spirit of curiosity Giving feedback freely with candor and grace, welcoming it in return Displaying a passion for philanthropy and technology Serving with joy. Everyone is willing to make the coffee! Celebrating the wins and milestones of others Assuming good intent and demonstrating trust in others Pursuing relationships with people different from themselves and creating space to be human Find our core values & more here. Position Summary We are seeking a Senior Accountant with a Systems Analyst mindset to join our Finance team in Phoenix. This role is built for an accounting professional who is equally comfortable closing the books and improving the systems that produce them — someone who sees process inefficiency as a problem worth solving, not just a fact of life. You will own critical accounting operations across order‑to‑cash, procure‑to‑pay, and record‑to‑report while serving as the team's lead on accounting systems, workflow automation, and financial data infrastructure. This is a rare opportunity to shape how a high‑growth SaaS company's accounting function operates in an AI‑forward environment — with real ownership and real visibility. In addition to executing core accounting responsibilities with precision, you will be expected to think like a systems designer: identifying root causes of friction, building durable solutions, and continuously raising the bar on how work gets done. This position reports to the VP of Accounting and works closely with the Accounting Manager. Key Responsibilities Accounting Operations Own key components of the order‑to‑cash process, including reviewing customer SaaS contracts and bookings for accuracy, recording contract details in the billing system, and monitoring the contract‑to‑invoice handoff between HubSpot and Maxio. Manage accounts receivable collection efforts, partner with internal teams, and respond to customer billing inquiries with professionalism and sound judgment — building automation to accelerate the collection cycle. Own and monitor the procure‑to‑pay process, including purchase requests, bill payments, and credit card transaction reconciliation. Prepare journal entries and monthly balance sheet reconciliations as part of the record‑to‑report close process, with a focus on accuracy, completeness, and timely execution. Respond to vendor and employee questions related to accounting systems, payments, and account setup, while improving the consistency and scalability of support processes. Systems & Process Ownership Serve as the Finance team's primary owner of accounting systems and integrations — including NetSuite workflows, the Maxio billing platform, Airbase, and the data flows connecting them. Monitor integration health, identify breakdowns, and drive resolution. Use critical thinking and AI‑enabled analysis to own routine accounting workflows — catching exceptions early and escalating issues with clear recommendations rather than just processing transactions. Use AI and automation tools to reduce manual reconciliation, improve exception detection, and produce more reliable and insightful financial outputs. Build, refine, and maintain process documentation, workflows, and operating procedures that improve consistency, training, and cross‑functional alignment. Identify cost savings opportunities, process inefficiencies, and control gaps, then present practical solutions to the accounting team with clear cost‑benefit framing. Own multiproduct cost analysis, building repeatable frameworks that track spend by product line. Reporting & Analysis Develop repeatable reporting and analytical outputs — close performance, AR aging, spend by product line, revenue trends — that help Finance and the ELT make faster, better‑informed decisions. Serve as a process owner who continuously evaluates how work gets done and proactively drives improvements in systems, workflows, and handoffs across accounting operations. Support audit readiness by maintaining organized, complete workpapers and ensuring that accounting processes are well‑documented and defensible. You Must Have 3–5 years of accounting experience in a SaaS or tech company environment; bachelor's degree in Accounting or Finance preferred. Working knowledge of GAAP, including ASC 606 and SaaS revenue recognition. Hands‑on experience with NetSuite; familiarity with Maxio and Airbase is a strong plus. Demonstrated ability to improve accounting systems and workflows — not just operate them. You have made processes better, not just faster. Comfort using AI and automation tools to reduce manual work and improve analytical output; you actively look for opportunities to build leverage into your work. Strong critical thinking and problem‑solving skills, with the ability to apply sound judgment in both routine and non‑routine situations. Excellent written and verbal communication skills; able to translate technical accounting and systems issues into clear language for non‑accounting stakeholders. Adaptable, collaborative self‑starter who thrives in a dynamic, high‑growth environment. Demonstrated ownership mindset: you identify problems before they escalate, present solutions with your issues, and treat the systems you work in as products to be continuously improved. Curiosity and initiative to question existing workflows, identify root causes, and recommend better ways of working. What We Offer Market competitive pay leveraging Carta data Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.) 401(k) retirement plan with company matching — 50% match up to 6% of compensation after 90 days We value our employee’s work‑life balance and encourage taking advantage of Unlimited PTO Supportive time off including paid volunteer days and company holidays Employer‑contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). 12 weeks primary parent leave, 4 weeks secondary parent leave — full pay (adoption as well) We pride ourselves on Community and host exciting company outings and events. We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers. Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately. #J-18808-Ljbffr