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Guest Service Associate - Pretzel Shop

$13 - $15 per hour

Kitchen Kettle Foods

Guest Associate

Moms Pretzels Pretzel Shop Kitchen Kettle Village

Intercourse, Pa | Part-time | $13-$15 per hour + tips (based on experience and availability)

Kitchen Kettle Village is seeking enthusiastic team members for Moms Pretzels. This role focuses on spreading happiness by ensuring exceptional guest experiences, maintaining a clean and safe environment, and efficiently handling guest transactions while meeting food safety standards. The ideal candidate will excel at pretzel baking, guest service, and working in a fast-paced food service environment.

Vision: Spreading Happiness

Mission: Creating Exceptional Experiences and Lasting Memories

Values: Create Wows, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart, & We Before Me

Perks & Benefits

  • Family-owned and operated since 1954
  • Non-traditional retail and food service hours - Closed evenings and Sundays
  • Scheduling flexibility for work/life balance
  • 20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops
  • Employee fun days
  • Learning and development opportunities

What You'll Do

  • Provide outstanding guest service by greeting and acknowledging every guest, maintaining high standards, and demonstrating solid product knowledge
  • Record HACCP logs daily to ensure food safety compliance
  • Greet every guest in a positive and professional manner
  • Demonstrate skill and efficiency in properly baking pretzels and handling money
  • Follow opening, closing, and daily operating/cleaning procedures
  • Participate in daily sales promotions to pursue shop goals
  • Maintain a clean and sanitary work area at all times
  • Assist in keeping condiments and paper supplies stocked and clean
  • Handle money transactions and interact professionally with guests
  • Balance deposits against daily sales and report any overages, shortages, or discrepancies

What You Bring

  • High level of confidentiality and ethical conduct
  • Communication excellence
  • Problem solving skills
  • Teamwork orientation
  • Attention to detail
  • Stress management / composure
  • Ability to adapt to a changing environment

Flexible schedule | Closed evenings and Sundays | Weekday daytime availability required

Kitchen Kettle Foods
Vacancy posted 5 days ago
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