Part-time Bilingual Patient Coordinator

Part-time Bilingual Patient Coordinator

Join our team as a Part-time Bilingual Patient Coordinator. You will work three days a week, with a preference for availability on Saturdays. Previous dental experience is preferred, but call center experience will also be considered. Strong communication skills and the ability to work in a fast-paced environment are essential.

At Benevis, we are committed to making the world a happier place, one smile at a time. We create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. With over 2,000 employees in offices across the country, we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles?

We are actively seeking a Patient Coordinator to join our team. Support our mission to provide excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients.

Your responsibilities will include:

• Providing quality customer service to patients and parents at check-in and check-out
• Delivering quality and compassionate care to every patient
• Greeting parents and patients when they enter or leave the office
• Keeping parents who are waiting informed of the progress of their appointment or child
• Maintaining a clean and tidy waiting area and front desk area
• Verifying patient insurance eligibility and service limits
• Ensuring service limits are recorded and communicated with the clinical team
• Ensuring all patient files are ready before the patient's appointment
• Coordinating with the Clinical Team Leader and Doctors to provide same day care to patients
• Assisting with meeting office financial targets by ensuring the hygiene and operative schedules are full
• Scheduling follow-up operatory and six month recall appointments for patients
• Answering incoming calls and directing the caller to the proper person, taking messages when necessary
• Ensuring patients are receiving the dental care they need by making outbound calls to confirm patients, reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed
• Ensuring all patient records are re-filed at the end of the day
• Adhering to all government regulations, company standards, and company compliance programs
• Verifying, informing, and collecting any out of pocket balances from patients
• Other duties as assigned

Qualifications:

• Graduation from a senior high school or GED equivalent
• Office experience in a dentist's or physician's office, preferred
• Experience with children's dentistry, preferred

We offer:

• Competitive compensation
• Quarterly bonuses based on Office performance
• Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!

Work is performed in a professional office, clinical, or support environment, depending on the role and business needs. Team members may be required to work extended or alternate hours during peak periods or to support operational requirements. Scheduled hours and work location may vary based on business needs.

Equal Employment Opportunity: Benevis, Inc. is an equal opportunity employer. We do not discriminate in employment on the basis of any characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, compensation, training, and separation.

Reasonable Accommodation: Benevis, Inc. provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs. If you need accommodation to apply, interview, or perform the essential functions of this position, you may contact the Human Resources Department.