Business Management Specialist

Work Location Mount Laurel, New Jersey, United States of America Hours 40 Pay Details $91,000 – $136,240 USD Line of Business Business Management, Strategy & Support Job Description The Business Mgmt Specialist manages a diverse portfolio of business management activities for complex or high risk functional area(s), and implements policies, processes and initiatives to meet business management, strategy, and governance objectives. The role interfaces regularly with management in the delivery of work activities. Requires broad Commercial Banking expertise with a Small Business focus and an understanding of all systems and tools in use within the commercial bank. Depth & Scope Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members Scopes of role may have enterprise impact Focuses on short to medium-term issues (e.g., 6-12 months) Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and the integration of cross-functional processes within own area of expertise Oversees and/or independently performs tasks from end to end Daily operational support End-to-end coordination of requests, meetings, response memos, approvals, and stakeholder alignment for oversight related activities Maintain and update core regulatory/underwriting documentation, manage annual/off-cycle reviews, and drive approvals for publishing Lead/control support for enterprise risk activities, ensure strong control documentation, and coordinate responses to assessment requests Support Issue & Complaint Management including develop action plans, track closure, collect evidence, assemble remediation packages, and coordinate complaint investigations/responses with approvals Facilitate key initiatives across cross-functional teams and ensure currency of all repository information Education & Experience Undergraduate degree 7+ years of relevant experience Customer Accountabilities Contributes to the strategic direction of the business management function and plays a key role in the development and implementation of strategies in support of the overall business strategy Plans, leads, and/or manages and/or oversees a diverse set of work activities requiring alignment across multiple areas Leads or manages the integrated implementation of policies, processes, procedures, and changes across multiple functional areas Provides direction and/or input to complex, wide-ranging enterprise or cross-functional business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing, and testing solutions and supporting the implementation Facilitates key discussions and provides thought leadership to executive audience with roadmaps, strategic plans, deliverables, frameworks, short- to long-term goals, etc. Leads partner management and respective teams for areas of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and identifying issues and opportunities and recommending action to senior management Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed Shareholder Accountabilities Adheres to enterprise frameworks and methodologies that relate to business management activities for own area Actively manages relationships with corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the bank Assesses and identifies key issues and escalates to appropriate levels and relevant stakeholders where required Maintains a culture of risk management and control, supported by effective processes and sound infrastructure in alignment with risk appetite Ensures business operations are in compliance with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals, and physical control of assets) Participates in cross-functional and enterprise initiatives as a subject matter expert helping to identify risk and provide guidance for complex situations Leads relevant governance meetings or committees and related deliverables/outcomes Leads, facilitates, and/or implements action and remediation plans to address performance, risk, and governance issues Employee/Team Accountabilities Provides thought leadership and/or industry knowledge for own area of expertise Supports a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensures timely communication of issues/points of interest Identifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiency Works effectively as part of a team, supporting other members of the team in achieving business objectives and providing client services Participates in knowledge transfer within the team and business units Physical Requirements Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – ContinuousOperating standard office equipment – Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous EEO Statement TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. #J-18808-Ljbffr