Sr. Manager, Product Design

Treasure AI: Treasure AI is the agentic experience platform built to acquire, retain, and grow your most valuable customers. Powered by AI, Treasure AI is shaped by human creativity and always-on through continuous, context-driven action. Furthermore, Treasure AI employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility. Your Role We are seeking a talented and collaborative Senior Manager of Product Design to lead and grow our product design practice at Treasure AI. This is a player/coach role: you will manage and develop a team of designers while remaining a hands‑on contributor—building prototypes, creating product marketing assets for events, and being the first on your team to experiment with emerging AI tools and methods. This role sits at the intersection of user experience, product strategy, and cross‑functional collaboration—owning the end-to-end design of our core product surfaces and helping shape how AI-powered tools and workflows are experienced by our customers. This role requires strength across two dimensions: Human-in-the-Loop capability High-Stakes Presence & Judgment: Demonstrates the emotional intelligence and intuition needed for live customer engagement, calculated risk-taking, and value-driven decision-making. AI-native fluency Technical AI Integration: Masterfully blends independent data mining, advanced prompting, and automated workflows with an AI-first approach to drive operational efficiency. A word on where we are: Treasure AI operates with the urgency and energy of an early start‑up company. Our internal mantra is progress, not perfection—we move fast, we learn in the open, and we ship before everything is fully figured out. Structured processes and long planning cycles are not where we are right now. That's a conscious tradeoff, not an oversight, and we know it's not a permanent state. If you've spent most of your career in large, process-heavy organizations and need a lot of structure to do your best work, this role will likely feel uncomfortable. If you've thrived in environments where the path isn't always clear and you'd rather build the road than wait for directions, you'll fit right in. Responsibilities Team Leadership Manage and mentor a team of product designers, providing clear direction, constructive feedback, and opportunities for growth. Develop design talent, building a team culture of curiosity, inclusion, and continuous improvement. Set the pace and tone for the team—modeling how to move quickly, make decisions with incomplete information, and iterate in the open rather than waiting for the perfect brief. Facilitate design reviews, critiques, and cross-functional alignment sessions that keep work moving and stakeholders informed. Represent the design team's perspective in roadmap planning, sprint reviews, and leadership discussions. Collaborate with the Director, Design & Web and other design leads to maintain a coherent brand and product experience across all customer touchpoints. Hands-On Design Contribution Oversee product design for one or more product areas, owning the experience from discovery through delivery—and rolling up your sleeves to contribute directly when the work calls for it. Partner closely with product management and engineering to define problems, explore solution spaces, and ship experiences that move measurable outcomes: activation, adoption, retention, or task completion. Build interactive prototypes to communicate concepts quickly and support product and sales conversations. Maintain design quality and evolve the Treasure AI design system, balancing craft with velocity and ensuring consistency across product surfaces. Design product marketing content for events, conference presentations, and external-facing product storytelling. AI Experimentation & Team Enablement Be the first on your team to experiment with emerging AI design tools—test new capabilities hands‑on, document what works, and coach the team from real experience rather than theory. Use AI tools (Figma AI, generative prototyping, Treasure Work, and others) to compress cycle time on exploration, synthesis, and production tasks; establish shared team norms for where AI adds value and where human judgment must lead. Design AI-native product experiences thoughtfully—accounting for confidence levels, failure states, human override paths, explainability, privacy, and bias—so customers can trust, verify, and act on AI-driven outputs. Stay ahead of emerging interaction paradigms—including agentic and conversational experiences—and build the team's fluency in designing beyond traditional screen-based UI. Job Requirements Bachelor's degree in Interaction Design, Product Design, HCI, or a related field (or equivalent experience). 6+ years of product design experience, with 3+ years in a people management or design lead role. Portfolio demonstrating end-to-end product design work across complex, data-rich, or enterprise software—with examples of hands-on IC work alongside team leadership, systems thinking, and measurable outcomes (e.g., improved activation, retention, or time-to-value). Proven cross-functional leadership: able to direct designers, align with product management and engineering, and communicate design decisions clearly to diverse stakeholders. Deep expertise in user-centered design methods, including mixed-methods research with technical or hard-to-reach personas, journey mapping, prototyping, and usability testing. Proficiency in Figma and design system tooling; experience building prototypes and designing product marketing content alongside core UX work. Understanding of repositories, branches, commits, and pull requests and Experience designing for SaaS, data, or AI-powered products; familiarity with CDP, data infrastructure, or technical user personas is a plus. Experience designing AI-native product features—with practical understanding of uncertainty, human oversight, failure states, and responsible use of customer data. Working knowledge of WCAG accessibility standards and a track record of advocating for inclusive design in enterprise contexts. Hands-on fluency with AI-assisted design tools and a track record of experimenting with new tools, evaluating their output critically, and building that knowledge into how your team works. Physical Requirements Working out of the Mountain View, California office according to our “Global Hybrid Working Policy.” Travel Requirements Up to 15% to company or industry events and customer engagements (e.g. training, kickoff meetings, feedback sessions) Perks and Benefits (US) Our benefit package showcases our culture of care and empathy with Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP) Competitive compensation packages Company paid life insurance 3x salary Company paid short- and long-term disability coverage Retirement planning (401K) with 4% company match Restricted Stock Units (RSU) Flexible Time Off (FTO) Up to 26 weeks paid parental leave including a post-partum night nurse Comprehensive support and access to care for everyone, everywhere through Carrot - our global reproductive health and family-building benefit. Our Dedication to You We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives. Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it. Agencies and Recruiters We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation! This description captures the core of the role today. As we adopt AI and new ways of working, responsibilities may evolve, and we encourage team members to take initiative, lean into change, and help expand the impact of their role beyond what’s listed here. #J-18808-Ljbffr