Director Production Operations

Job Summary

Skillshot Media is hiring a Director of Production Operations to lead operations and engineering across esports live streams, live broadcasts, original content, and post-production at our Uptown Atlanta studio, steps from the MARTA Lindbergh Center station. This is an on‑site role recruiting local talent from Atlanta, GA, and surrounding areas. You will partner closely with the Executive Producer, Head of Production, Engineer In‑Charge, and COO to scope shows, standardize workflows, and ensure our facilities and teams deliver flawless, on‑time productions.

Essential Duties And Responsibilities

• Drive department‑wide communication workflows; ensure tech, show producers, and operations receive timely information
• Coordinate technical infrastructure and plans: video/audio, transmission, set/stage prep, comms, budgets, personnel requirements, set layouts, camera plots, and seating charts
• Manage vendor relationships and production accounts; coordinate receiving, payment, and paperwork under EP guidance
• Oversee shipping and receiving for digital and physical assets; maintain organized delivery and file management for all parties
• Set and enforce production department deadlines and cross‑department milestones
• Maintain systems and processes for tournament integrity across all esports events
• Oversee custom server builds per title; coordinate game client needs with responsible parties
• Act as the first point of contact for crew needs when a production manager/coordinator is not assigned
• Schedule, manage, and lead production meetings internally and externally when a PM/PC is not assigned
• Ensure production team follow‑through; coordinate needs between production and other departments
• Co‑own purchasing for production with the Executive Producer and the Facility Engineer in charge
• Build and maintain databases for tech books, show books, event information, and operational schedules with EP and the Head of Production
• Develop detailed plans for expansions and upgrades; present for approval before execution
• Coordinate production crew needs with outside departments under EP direction
• Develop and enforce technical operational policies and procedures; generate performance and issue reports for operations, engineering, and production
• Maintain active logs of system errors/issues/defects; submit updates to EP and/or Head of Production every 30–60 days or as needed
• Proactively communicate issues to operations, engineering, production management, and ownership, including reasonable solutions

Key Success Indicators

• Deep understanding of broadcasting, production operations, and crew management
• Strong knowledge of current esports trends and general gaming
• Proficient with Google Workspace (Gmail, Sheets, Docs, Tasks, Keep); familiarity with DWG/CAD tools a plus
• Exceptional organization, time management, and cross‑functional collaboration (Sales, Production, Finance)
• Skilled in planning workflows for crew management and file organization
• Excellent verbal and written communication
• Ability to manage highly visible leaders and lead small teams within a production environment
• Hands‑on, collaborative mindset; comfortable engaging across departments
• Calm and decisive under pressure, especially during live broadcasts