Human Services Program Specialist

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. About our property: Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well‑appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world‑class destination. #BMC-Okana What you will have an opportunity to do: We are looking for a highly engaging, compassionate, customer focused individual to join our Human Resources team as a Human Resource Specialist – Seasonal Position. You must have weekend availability Duration Seasonal Position 4 - 6 monthly Part Time The successful candidate for this role is engaging, full of energy, compassionate, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. The HR Specialist is responsible for supporting a variety of duties within the Human Resources department including, but not limited to: reporting, filing, assisting with the recruiting process, employee relations, benefit administration, training and compliance tracking. Your Role: Provide timely customer service to hotel/resort employees Assist with day to day operations of the Human Resource Department functions and duties Assist with recruitment and onboarding process Assist recruiting efforts and onboarding events Assist with diversity outreach and leading proactive recruiting and placement strategies Create and distribute communication documents Update postings and communication venues throughout the Resort Assist in planning and rolling out employee initiatives, meetings, group discussions, events and celebrations Process, in a timely manner, reports, invoices, bills and associated mail. Assist with departmental development initiatives Support Human Resources activities, including onboarding, work experience programs, training materials, and employee pulse surveys Keep current with employment law, human resources policies and training requirements as related to Federal and State laws What are we looking for? Someone with a passion and enthusiasm for helping others, Someone who is collaborative in a team environment Someone who listens and communication well Someone with the demonstrated ability to work with confidential and sensitive information required Someone with a strong attention to detail, while multi‑tasking and delivering work on time required Someone with the ability to build trusting working relationships highly desired Someone proficient with computers and computer programs, including Microsoft programs required Ideally someone with bachelor’s degree in Hospitality Management and/or Human Resources Management and/or relevant work experience Someone with previous experience in a Human Resources role strongly desired. Compensation: $17.00 - $18.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. #J-18808-Ljbffr