Head of Individual Markets Business Risk & Resiliency

Head of Risk & Resiliency As the Head of Risk & Resiliency, you will execute the Risk & Resiliency frameworks for Financial Protection & Retirement Solutions (FPRS) and Client Solutions & Wealth Management (CSWM) within Guardian’s Individual Markets lines of business. Responsibilities Manage the operational risk profile for FPRS and CSWM, aggregating risk across domains (Technology, Cyber, Data, Model, Compliance, Third Party, etc.) and ensuring alignment to Guardian’s risk appetite and tolerance. Provide oversight, independent challenge, and proactive risk insights to enable informed business decision‑making, supported by risk domain experts within Enterprise Risk Management (ERM). Act as a trusted advisor to FPRS and CSWM leadership, facilitating Risk Working Groups on a regular cadence for transparency and accountability, and escalating topics to appropriate risk committees. Assess key risks at the line‑of‑business and process level, ensuring visibility into action items through coordination with business process owners and risk & control partners. Execute the Business Resiliency framework: develop business continuity plans and resiliency solutions for critical dependencies, conduct regular testing, and oversee plans while managing Disaster Recovery and Crisis Management efforts. Own and drive maintenance of the Risk Register (ServiceNow) for FPRS and CSWM, establishing reporting standards, promoting self‑identification of risks, and ensuring data quality and completeness. Oversee consolidation and synthesis of risk data across all domains to maintain an aggregated residual risk profile, assess alignment to risk appetite, and identify material risk themes and trends for LOB leadership and risk governance discussions. Coordinate and integrate risk activities—including issues, events, Key Risk Indicators (KRIs), and stress scenario analysis—to ensure linkage, escalation, and consistency across domains. Drive a risk‑aware culture, partner with Business Risk Coordinators, and promote consistent standards, effective issue identification, and timely escalation. Act as a confident, visible leader and trusted advisor comfortable operating in a highly transparent environment, engaging senior leaders, risk committees, and cross‑functional stakeholders. Qualifications 5+ years of experience in operational risk management or a related risk discipline within the financial services industry (insurance experience preferred). Strong analytical, decision‑making, and problem‑solving skills. Flexibility and resourcefulness in managing multiple priorities. Ability to accelerate impact and lead change. Reporting Relationship This individual‑contributor position reports to the Head of Business Risk & Resiliency, who reports to our Chief Risk Officer within Enterprise Risk Management. Location Hybrid role: three days in a Guardian office (Hudson Yards, NYC; Holmdel, NJ; Stamford, CT; Bethlehem PA; Boston, MA or Pittsfield, MA) and two days Work‑From‑Home. Salary Range $132,420.00 - $217,545.00. The range reflects the primary location of the position and will be determined based on education, experience, knowledge, and abilities of the successful candidate. Annual, sales, or other incentive compensation may also be eligible. Benefits Benefits apply to full‑time eligible employees, including comprehensive health, dental, vision, and retirement plans. Interns are not eligible for most company benefits. For details, explore the company benefits information. Equal Employment Opportunity Guardian is an equal‑opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Guardian is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. Candidates must be legally authorized to work in the United States without employer sponsorship. #J-18808-Ljbffr The Guardian Life Insurance Company of America