Evening Guest Service Supervisor
$17.5 per hourFull-time
Litchfield Beach & Golf Resort
: Overview: We are seeking a friendly and dedicated hospitality professional to join our team as a Guest Service Supervisor! As a Guest Service Supervisor, you will be responsible for supporting the Guest Services Manager and coordinating activities with other departments to better serve our guests. Responsibilities: Guest Service Supervisor responsibilities include, but are not limited to:
- Acts as Manager on duty, and supports Guest Service Manager during midday and evening hours.
- Promptly resolves any guest complaints or issues
- Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction
- Anticipate the guests' needs, change direction quickly and multi-task
- Uphold the highest standards of cleanliness, sanitation, safety, and conduct
- Ensures proper communication within the department
- Other job duties as required by Guest Services Manager, Resort Manager & General Manager Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays. Qualifications: What are we looking for?
- High school diploma or equivalent required
- Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases).
- Possesses strong communication skills, both written and verbal
- Ability to work a flexible schedule
- Must possess solid decision-making skills
- Proven job reliability, diligence, dedication, and attention to detail.
- Must be able to communicate clearly and professionally with guests, coworkers, and managers
- Must have reliable transportation
- Must have a positive attitude while performing tasks
- Performs all duties and responsibilities in a timely and efficient manner in accordance with company policies and procedures
- Projects a favorable image of the property to the public at all times by following the property's grooming and dress standards
- Strong attention and care to details
- Responsibility, reliability and honesty
- Teamwork and collaboration
- Medical, Dental, & Vision
- Paid Time Off & Bereavement Leave
- 401(k) Retirement Plan with Company Match
- Flexible Spending Account
- Long-Term & Short-Term Disability Insurance
- Life and AD&D Insurance
- Hospital Indemnity
- Critical Illness & Accident
- Resort Accommodations Discount
- Tuition Reimbursement
- Jury Duty Pay
- Employee Assistance Program
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We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify. Pay Range: USD $17.50 - USD $17.50 /Hr.Vacancy posted 19 hours ago
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