Trial Operations Manager

Services Overview:

This job is part of our change and innovation team seeking to optimize clinical trials. This role will help support the operations team with support for broad process improvements. These process improvements can include process innovation, task automation, and driving process efficiency, both for digital and physical processes. The ideal candidate will have a strong understanding of clinical trials, change management, a superior communication ability, as well as the ability to own and drive change management plans.

Job Responsibilities:

• Support global clinical trial process improvement to include:

• Analyzing current processes to identify opportunities and barriers to change.

• Process automation including (but not limited to) applications such as generative AI or copilot.

• Support for physical processes like patient sampling, home visit options etc.

• Provide support for Digital Pathology and act as an interface between digital pathology and project management teams/software.

• Knowledge of biomarkers and pathology and ability to own diagnostic/prognostic functions in a clinical trial setting.

• In conjunction with project lead:

• Develop and reviewing study documents and materials.

• Training site, CRO, and other staff necessary to the successful implementation of clinical protocols.

• Drive the process and submission of necessary GCP and EC/IRB documentation and other necessary materials.

• Create and deliver compelling communication materials using various channels and formats.

• Work cross functionally with a variety of different clinical trial staff and functions to achieve success

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Education and Experience Requirements:

• BS, in life sciences or business required

• MS in life sciences or business, preferred

• Minimum of 5-8 years of experience in a direct clinical development environment in a change management role.

• Knowledge of biomarker, pathology or other related experience is a strongly preferred.

• Experience with digital pathology or AI biomarker software, preferred.

• Deep understanding of GCP principles and clinical trial best practices.

• Preference for candidates with previous experience with a pharmaceutical, CRO, or large matrixed organization setting.

• Strong organization project management is preferred.

• Experience supporting end to end global clinical trial operations is required.

• Experience in clinical trial innovation (digital health), direct patient care, or data science.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $68,400.00 - $171,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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