Collections specialist

Are you a relationship-builder who loves a good puzzle? Do you enjoy the satisfaction of seeing numbers balance and helping a business thrive? If you're looking for a role where your communication skills and financial acumen directly impact the company's success, we want to meet you!

As our A/R Collections Specialist, you won't just be chasing numbers-you will be the bridge between our business and our valued customers. You'll play a critical role in keeping our financial engine running smoothly, maintaining healthy cash flow, and ensuring our revenue cycles are efficient and positive.

Required Qualifications

• 1-3+ years in AR/collections (high-volume or fast-paced environment preferred).
• TProficiency in accounting software (Sage, QuickBooks, SAP, etc.) for data entry, reporting, and reconciliation; basic understanding of accounting principles and GL impact.
• Keen communication, negotiation, and conflict-resolution skills; ability to handle difficult customer conversations professionally.
• High attention to detail with the ability to multitask and manage multiple accounts under tight deadlines (e.g., month/quarter-end close).
• Degree in Business, Accounting, or a related field preferred, or equivalent substantial experience.

Preferred Qualifications

• Experience in B2B collections, commercial credit practices, and account management.
• Familiarity with ERP systems and integrated financial platforms.
• Knowledge of financial regulations and compliance/documentation best practices.

Work Environment

• Office-based or remote (depending on business needs).
• High-volume calls/emails requiring excellent time management.

salary: $26 - $30 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Track overdue and high-risk accounts using aging schedules to strategically prioritize collections.
• Contact clients via phone and email to secure outstanding balances while maintaining professional relationships.
• Structure compliant payment plans and settlements aligned with company financial objectives.
• Investigate and resolve billing discrepancies by collaborating cross-functionally.
• Maintain precise records of all collection activities and interactions for audit readiness.
• Prepare aging reports and update management on collection status, trends, and financial risks.
• Partner with Sales, Customer Service, and Accounting to resolve issues and improve client satisfaction.
• Ensure strict adherence to company policies and financial regulations.
• Recommend accounts for legal escalation or write-offs based on established criteria.

Skills

• Basic Accounts Receivable
• Collections
• Accounting Software
• Verbal Communication
• Written Communication
• NEGOTIATIONS
• Attention to Detail

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.