Store Manager - Cricket Wireless

Store Manager – Cricket Wireless

Compensation: $10–$15 per hour + Uncapped Commissions + Daily Bonuses + Store Performance Bonus

High-performing Store Managers have the opportunity to earn $5,000+ per month through a combination of base pay, commissions, individual bonuses, and store performance bonuses.

(Actual earnings vary based on individual and store performance, hours worked, sales results, and bonus eligibility.)

Job Overview:

We are looking for a motivated, sales-driven Store Manager to lead one of our Cricket Wireless retail locations in Houston, TX.

The Store Manager is responsible for driving sales, developing the team, delivering excellent customer service, and maintaining strong day-to-day store operations.

This is a hands-on leadership position for someone who enjoys sales, coaching employees, achieving targets, and building a high-performing team.

Responsibilities:

• Lead the store team and manage daily store operations
• Drive store sales, activations, accessories, upgrades, and other performance targets
• Coach and motivate Sales Associates to achieve individual and store goals
• Monitor employee performance and provide regular feedback
• Lead by example by actively selling and assisting customers
• Ensure excellent customer service standards
• Train and develop new and existing employees
• Monitor store KPIs and take action to improve performance
• Manage employee scheduling and attendance
• Maintain inventory accuracy and merchandising standards
• Ensure the store is clean, organized, and operating according to company standards
• Handle customer escalations professionally
• Maintain compliance with company policies and procedures
• Communicate store performance and operational issues to district leadership
• Help identify and develop future leaders within the team

What We Offer:

• $10–$15/hour base pay
• Uncapped commissions
• Daily performance bonuses
• Store performance bonus eligibility
• Opportunity to earn $5,000+ per month
• Paid training
• Internal growth opportunities
• Opportunity for advancement into District Manager and other leadership positions
• Performance-driven earning potential

Qualifications:

• Strong communication and customer service skills
• Sales-driven and motivated to achieve performance goals
• Dependable, professional, and willing to learn
• Ability to work retail hours, including weekends as needed
• Bilingual English/Spanish candidates are highly preferred
• Previous wireless or retail experience is preferred but not required
• Previous leadership or management experience preferred
• Ability to coach, motivate, and hold team members accountable
• Strong organizational and problem-solving skills

NKB Corporate, a premier private partner of Cricket Wireless, is one of the largest Cricket-exclusive retailers in the nation. We deliver cutting-edge 5G LTE services and the latest devices while providing an exceptional customer experience built on integrity, professionalism, and innovation. With 30+ retail locations across the U.S., we empower customers with seamless connectivity without the limits of annual contracts.