Operations Manager

Site The Brigham and Women's Hospital, Inc. Job Summary Responsible for overseeing and optimizing the operational processes of the organization including ensuring efficiency, productivity, and effective utilization of resources. Does this position require Patient Care? No Essential Functions Develop and implement operational strategies, goals, and plans aligned with the organization's objectives. Collaborate with senior management to define operational targets and monitor progress towards achieving them. Identify opportunities for process optimization, streamlining workflows, and improving operational efficiency. Analyze existing processes, recommend enhancements, and implement changes to drive productivity and cost-effectiveness. Allocate and manage resources effectively, including personnel, equipment, and materials, to meet operational requirements. Set performance metrics, establish Key Performance Indicators, and monitor performance against targets. Implement quality control measures, conduct audits, and address any non-compliance issues promptly. Oversee the procurement, inventory management, and distribution processes. Identify and assess operational risks, develop risk mitigation strategies, and implement appropriate controls. Generate regular reports on operational performance, key metrics, and project updates. Qualifications Education: Bachelor's Degree Operations Management required or Bachelor's Degree Related Field of Study required. Licenses and Credentials Experience Operational Management Experience 1-2 years preferred. Knowledge, Skills and Abilities Solid understanding of supply chain management, process improvement methodologies, and quality assurance principles. Proficiency in using operational software, project management tools, and data analysis software. Strong analytical and problem-solving skills, with the ability to identify issues, analyze data, and implement effective solutions. Strong communication and interpersonal skills, with the ability to collaborate with stakeholders at various levels. Ability to adapt to changing priorities, handle multiple projects simultaneously, and work in a fast-paced environment. Excellent leadership and team management abilities, with a focus on motivating and developing staff. Additional Job Details Remote Type Onsite Work Location 45 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $70,990.40 - $103,230.40/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. EEO Statement 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence. #J-18808-Ljbffr