Senior Support Manager - Hybrid SaaS, Weekend Coverage
Goose
Goose is seeking a Senior Support Manager to lead our Customer Operations team in Chicago, IL. The role focuses on managing weekday support, weekend rotation, and resolving escalations while partnering with our offshore team to ensure seamless coverage. You will collaborate with Implementation and Customer Success teams to share knowledge and improve processes, aiming to deliver quick, accurate, and thoughtful support in a fast-paced startup. #J-18808-Ljbffr Goose
$152.64k - $187k
...Health Group, Inc. seeks an Operational Support Senior Manager for the Chicago, IL location to plan,... ...managers to provide ongoing support. Hybrid work schedule. Qualifications... ...vendors & accounts; providing scheduled coverage for order confirmation workflows to ensure...SeniorContract workLocal areaRemote workWork from home$120k - $175k
Product Support and Training ManagerCooley... ...and Training Manager to join the... ...group at the firm.Hybrid Schedule: As... ...Manage staffing coverage, review and process... ...and/or weekend hours, as requiredAbility... ...supporting SaaS, enterprise web... ...,000-$175,000. Senior level...Weekend workFull timeTemporary workWork at officeImmediate startRemote workWork from homeFlexible hours- GOOSE CAREERS Senior Support Manager Chicago, IL Customer Success We are... ...will manage weekday support coverage, rotate on weekend support coverage, resolve... ...teams employ a hybrid work schedule (3 days in... ...-facing role, ideally in SaaS. Exceptional communication...SeniorLive inWork at officeFlexible hoursWeekday work
- Ripple Treasury (formerly GTreasury) is seeking a Manager, Client Support to lead a team delivering flawless SaaS treasury and risk management experiences. You will mentor analysts, improve onboarding, own the queue lifecycle, and partner cross-functionally to resolve complex...Senior
- Applied Systems Chicago is seeking a Senior Service Desk Technician, Executive Support, to lead the Corporate IT Service... ...will handle complex L2 incidents, manage escalations, and drive process... ...with cross-functional teams in a hybrid Chicago office environment. #J-18...SeniorWork at office
- ...tech company in Chicago is seeking a Senior Product Manager to drive strategic direction and execution for their SaaS solutions. This hybrid role involves collaborating with cross... ...SaaS platforms. The company offers a supportive culture, work-life balance, and generous...Senior
- Applied Systems is seeking a Senior Service Desk Technician, Executive Support for its Chicago hybrid office. This role leads the Service Desk, handles complex L2 incidents... ...in incident, problem, change, and knowledge management. The position focuses on on-site support for...SeniorWork at office
- davidjoseph-co is seeking a Senior Business Development Representative to build enterprise pipelines... .... The role targets 1-5 years of outbound SaaS experience, strong CRM discipline, and high-volume prospecting skills. Hybrid work in Chicago with 2-3 days in the office,...SeniorWork at office
- ZS Associates is seeking a Senior Software Engineer to design and implement web services and APIs for their SaaS products. This role emphasizes full ownership of software modules... ..., and a collaborative spirit. ZS fosters a hybrid working environment, prioritizing both in-...SeniorWork at officeRemote work
- ZS is seeking a Senior Software Engineer in Chicago to design and implement web services and APIs for their SaaS products. This role requires 3-5 years of experience in software development... ...in teams. The company offers a hybrid working model, emphasizing flexibility between...SeniorRemote work
- ...company, seeks an experienced Event Operations Manager for Lumos Experiences in Illinois. You... ...operational delivery across venues, lead weekend staffing, and coordinate production to... ...execution. Based in Arlington Heights with a 3:2 hybrid work model (office and WFH), you’ll...Weekend workSeniorWork at officeWork from home
- ...hard problem for days and reading papers on weekends to figure it out ~ If there’s something... ...shipping LLM features in production SaaS Open‑source contributions or published... ...Generous PTO ~ Medical, dental, and vision coverage ~401(k) plan ~ High ownership and...Weekend workSeniorFull time
$180k - $255k
Senior Technology Development Operations... ...Senior DevOps Manager to join the... ...highly available SaaS-based delivery... ...highly available, hybrid cloud (IaaS,... ...Manage staffing coverage, review and process... ...and/or weekend hours, as requiredAbility... ...other parental support benefits. In...Weekend workSeniorFull timeTemporary workWork at officeImmediate startFlexible hours$82.7k - $120k
...point of contact for customer support and service restoration, our... ...reports directly to the Senior Manager of the Enterprise Applications... ...Programming division. This is a hybrid position and involves... ...appropriate staffing levels and shift coverage 24x7x365, ensuring agents...SeniorFull timeTemporary workWork experience placementWork at officeFlexible hoursShift work2 days per week$61k - $72k
...travel and spend management. Built to... ...the travel and SaaS industries, representing... ..., hands‑on Senior Business Travel... ..., offering support throughout the... ...stability Flexible weekend ability required... ...with coverage from your start... ...Global presence and hybrid working style Unforgettable...Weekend workSeniorWork at officeWorldwideRelocation packageFlexible hoursShift work3 days per weekWeekday work- ...to drive behaviors, offering support and guidance on complex cases... ...Oversee contract and pricing management by guiding and supporting contract... ...to provide ongoing support. Hybrid work schedule. Requirements... ...; Providing scheduled coverage for order confirmation workflows...SeniorContract work
- ...’ll monitor live events in real time, flag liquidity gaps, and support settlement language while acting as a reliable contact for rapid... ...clear communication, calmness under pressure, and a strong sense of ownership in a fast-paced, hybrid #J-18808-Ljbffr MediumWeekend work
$83k
...Role Location: Chicago (Hybrid) - 1 - 2x a week Working Hours & Coverage Coverage window: Our support line runs 5:00am CT –... ...- 6pm CT coverage on weekends. Your shift: You'll... ...ll report to Claire, Manager, Client Success, and... ...industry Experience with SaaS products or...Weekend workFull timeLocal areaMonday to FridayShift workRotating shiftDay shift$60k - $79k
...SDI delivers multi and hybrid cloud infrastructure managed services, consulting and... ...SDI Presence is seeking a Senior Desktop Support Specialist to lead... ...and Long-Term Disability Coverage Matched Retirement Savings... ...-10pm shift , possible weekends, and holiday coverage...Weekend workSeniorContract workTemporary workApprenticeshipWork at officeLocal areaShift work$155k - $225k
Senior Manager of Career CounselingCooley is seeking a Senior... ...Development team.Hybrid Schedule: As part of the... ...that will be designed to support attorneys who are... ...policies. Manage staffing coverage, review and process... ...work extended and/or weekend hours, as requiredAbility...Weekend workSeniorFull timeTemporary workWork at officeRemote workWork from homeFlexible hours$17.55 per hour
...the sales floor. • Acts as Manager on Duty when needed, taking full... ...smooth daily operation. • Supports the onboarding and ongoing... ...which will require day, evening, weekends and may include overnight... ...support we offer! From health coverage to financial and personal wellness...Weekend workHourly payPart timeLocal areaFlexible hoursNight shiftAfternoon shift$120.96k - $181.44k
...Delhaize USA associates support the brands with a wide... ...Solutions Engineering Manager will be accountable for... ...applications and integration with SaaS, COTS systems. This... .... Our flexible/hybrid work schedule includes... ...required during off‑hours, weekends, and holidays as needed...Weekend workSeniorFull timeContract workWork experience placementWork at officeRemote workFlexible hours- ...in our Atlanta, GA, Chicago, IL or Stamford, CT offices. This hybrid position handles litigated and non-litigated professional claims... ...practices. The Claims Executive will mitigate losses, address coverage issues, and prepare reports for clients while maintaining licenses...Senior
$100k
...a fintech firm in Chicago, seeks a Senior Enterprise Services Associate to support and train Enterprise-sized clients... ...financial services, with familiarity in SaaS and the capability to educate users... ...at $100,000 with benefits, a hybrid work schedule, and a culture emphasizing...Senior$97.52k - $134.09k
...seeking an Executive Claims Examiner to manage and assess claims effectively. Ideal candidates... ...construction claims. This role offers a hybrid model allowing three days in the office... ...include negotiating claims, analyzing coverage, and providing technical resources to team...SeniorWork at officeRemote work- Early Warning is seeking a Senior Application Administrator to own... ...integrations, and reporting to support technology, finance, and PMO needs... ...5+ years of enterprise SaaS administration, strong communication... ...vendors and stakeholders in a hybrid US-based work model. #J-18808...Senior
- Goose is seeking a dedicated Support Specialist to join our Customer Operations team in Chicago. You will handle front-line inquiries,... ...platform expert, and collaborate with cross-functional teams. A hybrid in-office schedule (3 days) in the greater Chicago area is...Work at office
$55k - $60k
Technical Support Associate III (Chicago-based) Chicago... ...includes enterprise SaaS, SEO, APIs, AI, or technical... ..., dental, and vision coverage, company-sponsored life... ...the day. In-Office, Hybrid Schedule byDesign: Ourteam... ...and time management skills with the ability...Casual workWork at officeLocal areaRemote workWork from homeMonday to FridayFlexible hours- EY-Parthenon is looking for a Senior Director for their Strategy and Execution... ...and efficiency for PE-backed SaaS companies. You will guide a team, manage project delivery, and build relationships... ...offers a competitive salary and a hybrid working model. #J-18808-Ljbffr EY-...Senior
$90k - $110k
...THE OPPORTUNITY The Senior Technical Support Engineer provides... ...skills, with the ability to manage complex investigations... ...Participate in on-call, weekend, holiday, or after-hours coverage for urgent support... ...engineering, escalation support, SaaS support, cybersecurity...Weekend workSeniorTemporary workWork experience placementWork at officeRemote workAfternoon shift
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