Customer Service Coordinator
$46k - $52kRite Rug Flooring
Rite Rug has been one of the top flooring providers for over 90 years! We are looking for a Customer Service Coordinator to join our growing team!$46,000 to $52,000 a year. Salary based on experience.POSITION SUMMARY:Coordinate customer service activities in order to ensure customer satisfaction.ESSENTIAL FUNCTIONS:Research and resolve disputesEnter order informationProcess and schedule work ordersEnter installer pay information and back chargesJob cost invoicesPost paymentsRespond to customer service issuesAnswer incoming telephone callsMaintain filesPerform other duties as assignedQUALIFICATIONS AND REQUIREMENTS:Have earned a minimum of a High School Diploma or equivalent.Possess and have demonstrated proficient computer experience in Microsoft Office.Be able to multi-task and prioritize the duties required.Exhibit effective oral and written communication skills.Be able to work independently and problem solve.Exhibit excellent customer service skills.Possess the ability to handle a high volume call environment. #J-18808-Ljbffr Rite Rug Flooring
Vacancy posted 3 days ago
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