Remote VA Hotline Supervisor - Customer Service Lead
The Bowen Group - VEOCC
The Bowen Group - VEOCC seeks a Customer Service Supervisor to lead a 24/7 VA hotline support team in a remote, local-virtual setup. You will coach CSRs, manage escalations, and ensure service quality across shifts for veterans and families.
Requires 4 years in a call center, 1 year supervisory, high school diploma, U.S. citizen with REAL ID, reliable wired internet (25/10 Mbps). Knowledge of MS Office and Salesforce CRM is essential; military familiarity is a plus.
#J-18808-LjbffrVacancy posted 1 day ago
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