Field Technician

Akkodis is seeking a Field Technician for a direct hire position onsite in La Vergne, TN (Nashville, TN area). This role will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.

Pay Range: $58,000.00 to $60,000.00 per hour on W2; The rate may be negotiable within this range based on experience, education, geographic location, and other factors. Plus benefits: medical, dental, vision, PTO, etc.

Field Technician job responsibilities include:

• Provide comprehensive desktop and end-user technical support, including hardware and peripheral troubleshooting, software installation and maintenance, printer and driver support, and hardware imaging and deployment.
• Troubleshoot network connection issues
• Provide support for the phone system (RingCentral) and assist with the organization's upcoming migration from Mitel to RingCentral.
• 365 Email support
• Escalate complex technical issues to Tier II support and collaborate with advanced support teams to research, troubleshoot, and drive resolution.
• Manage user login access across company and third-party platforms, including security assignments, password resets, and resolution of user access issues.
• Manage IT asset inventory, assist with budget planning, oversee the recycling and disposal of decommissioned hardware, and conduct regular hardware inspections to ensure operational readiness and compliance.
• Conduct regular site visits to provide satellite desktop support, manage hardware deployments and decommissions, and maintain accurate inventory control across remote locations.
• Available to travel within region every 4 to 6 weeks from Nashville, TN home base to locations across TN, KY, VA, GA, and NC, with occasional overnight stays (1 to 2 nights per month).

Qualifications:

• 3+ years of prior experience in a similar position (i.e. Field Technician, IT Support, Desktop Support).
• Ability to travel throughout Tennessee for site visits as needed and participate in rotational travel every 4 to 6 weeks to other territory locations across Tennessee, Kentucky, Virginia, Georgia, and North Carolina.
• Experience supporting Active Directory and DHCP (Dynamic Host Configuration Protocol).
• Experienced in supporting a wide range of technical needs, including hands-on hardware repairs such as laptop screen replacements and other end-user device maintenance tasks.
• Valid driver’s license and clean driving record.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis by going to , or any questions, feel free to contact me at View email address on click.appcast.io or View email address on click.appcast.io.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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• Los Angeles County Fair Chance Ordinance for Employers
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