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Senior Director, Compensation

$223.6k - $358.9k
Full-time

ServiceTitan

Role Description

Ready to be a Titan? Most compensation functions answer questions. We're building one that anticipates them.

This role leads that function. You'll own the philosophy, the architecture, and the programs — thinking about all of it the way a product manager thinks about a product: who's the user, what's creating friction, and what does a better version look like?

What you'll do:

  • Define compensation strategy and philosophy — the positioning decisions and principles that guide how we handle exceptions and communicate trade-offs.
  • Own compensation committee materials and support board-level discussions on program design and executive pay.
  • Lead the design and evolution of our bonus and long-term incentive programs, connecting individual and company performance to outcomes that are understandable, motivating, and aligned with how the business creates value.
  • Own equity as a strategic asset — design refresh frameworks tied to retention and performance, build employee-facing equity education, and partner with Finance and Legal on program mechanics, dilution modeling, and board approval.
  • Own job architecture and global pay infrastructure — job families, levels, career ladders, and pay structures across five geographies — and keep it current as AI reshapes job families and skills requirements.
  • Lead merit, promotion, and equity refresh cycles as moments that demonstrate our compensation philosophy, not just operational deliverables. Make every cycle better than the last.
  • Serve as the primary compensation partner to the CFO and CHRO — headcount cost modeling, budget scenario analysis, and the reporting infrastructure that makes compensation decisions visible and defensible.
  • Stay ahead of the market through real-time data and peer relationships, monitoring how AI, pay transparency legislation, and workforce shifts are changing the landscape before they show up in offers or attrition.
  • Own pay transparency and compliance across all jurisdictions — disclosure requirements, pay equity analysis, and audit-readiness — as a leadership responsibility, not a checkbox.

Qualifications

  • 10–15 years in compensation, with meaningful time owning a function rather than supporting one — you've led programs, not just administered them.
  • Deep expertise in incentive plan design, including building or rebuilding bonus and equity programs at a company with real complexity.
  • Equity compensation fluency — RSU programs, refresh grant strategy, dilution mechanics, employee education, and the financial modeling behind board-level discussions.
  • Financial IQ at the CFO-partner level; you can build a headcount cost model and walk a finance leader through scenario analysis without a translator.
  • Global operating experience across multiple geographies with different labor laws, pay norms, and compliance requirements.
  • A builder orientation — you treat programs as products, find the friction, and fix it so you don't have to fix it again.
  • Strong executive presence; you communicate complex trade-offs clearly and earn trust by being consistently right and consistently honest.
  • SaaS or AI experience in a complex, fast-paced global environment.
  • Workday experience as a power user or program owner.
  • Experience with real-time benchmarking platforms (Pave, Compa, Ravio, or comparable).
  • Background in sales comp or GTM incentive design.

Benefits

  • Flextime, recognition, and support for autonomous work.
  • Flexible time off with ample learning and development opportunities to continue growing your career.
  • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
  • Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement.
  • On-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
Vacancy posted 6 days ago
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