Remote Billing Operations Specialist

Job Overview

We are seeking a detail-oriented and organized Billing Operations Specialist to manage billing activities, maintain accurate customer accounts, and help ensure invoices and payments are processed correctly and on time.

Key Responsibilities

• Prepare, review, and process customer invoices.
• Verify billing information and resolve discrepancies.
• Monitor outstanding balances and follow up on unpaid invoices.
• Process payments and maintain accurate account records.
• Respond to customer questions regarding invoices, charges, and payments.
• Reconcile billing records and identify errors.
• Maintain organized digital records and documentation.
• Prepare billing reports and assist with month-end activities.
• Work with internal departments to resolve billing issues.
• Handle confidential customer and financial information professionally.

Qualifications

• High school diploma or equivalent.
• Previous billing, accounts receivable, bookkeeping, or administrative experience preferred.
• Strong attention to detail and accuracy.
• Comfortable using Microsoft Excel, Google Sheets, and billing/accounting software.
• Excellent communication and problem-solving skills.
• Ability to manage multiple tasks and meet deadlines.
• Ability to work independently and as part of a team.