Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2002 and currently lead a team of nine. I've been with State Farm since 2000, building a strong foundation in the industry before opening my own agency. I'm a graduate of California University, married with one daughter, and enjoy competitive bass fishing, hiking, hunting, working out, and spending time outdoors.

Giving back is an important part of who I am. Our agency proudly supports veterans, individuals experiencing homelessness, and people with disabilities. As the son of a Vietnam veteran, supporting those who have served our country is especially meaningful to me.

Our agency offers PTO, licensing reimbursement, professional development, opportunities for growth and advancement, and a strong commitment to work-life balance. We believe in helping our team build successful, long-term careers.

Our culture is competitive, supportive, and built on a strong, tenured team. I'm looking for someone who is coachable, disciplined, and motivated to succeed. If you have a strong work ethic and are committed to continuous growth, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Chad Gregorini - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.