Regional Fitness Manager

Job Description

Job Description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts

Job Description
Job Title: Regional Fitness Manager
Department: Fitness
Direct Report: Ownership

Basic Function: The Regional Fitness Manager is responsible for driving member experience and fitness team performance across a portfolio of Orangetheory Fitness studios. This position provides strategic leadership, coaching, and accountability to Studio Managers, Fitness Managers, and coaching teams to ensure consistent execution of company/franchise standards, achievement of key performance indicators, and development of a high-performing studio culture.

The Regional Fitness Manager serves as the primary fitness department leader between ownership and studio-level teams, translating organizational objectives into actionable strategies while identifying opportunities to improve profitability, member retention, sales performance, coach development, and overall studio effectiveness.

Scope of Responsibilities:

Ownership-Level

• Manage payroll optimization for all levels of the fitness department including Regional Training Specialists, Fitness Development Specialists, Fitness Managers, and Coaches
• Consistently update the ownership group with fitness objectives, events, and corporate brand initiatives
• Advise the ownership group on processes, objectives, and strategies to drive overall business growth and progress

Regional-Level

• Develop vision and direction for weekly, monthly, quarterly, and yearly performance expectations and communicate them in an effective way that drives adherence and output
• Serve as a neutral party in managing individual studio schedules from a regional lens
• Identify areas in need of improvement or upcoming events that may need training and create effective training content and material 
• Organize, schedule, and conduct trainings for all levels of the fitness department including coach workshops and management bootcamps
• Manage the Fitness Development team to ensure evaluations are consistent in execution and in cadence across the region
• Teach the Fitness Development team proper evaluation execution, feedback strategies, and accountability methods so evaluations prove effective
• Coordinate with General Managers on the hiring needs of their studio, initially screen coaching candidates, organize and schedule OTFit training, and manage the integration of new coaching across the region
• Advise Regional Operations Manager, Regional Sales Manager, and Regional Marketing Manager on impacts to the fitness department regarding regional initiatives

Studio-Level

• Conduct studio visits to audit the performance of the fitness department including retention, utilization, output, and coaching performance
• Hold the General Manager accountable to the performance of the Fitness Manager
• Advise the General Manager on proper leadership over the Fitness Manager including how to galvanize, motivate, discipline, and grow them in their position.
• Work closely with and support the Fitness Manager in teaching proper software execution, retention strategies, and creative solutions to impact the metrics of their department
• Effectively and professionally work under home studio Fitness Manager, allowing home studio FM to make decisions and lead fitness team at that particular studio
• Coach a consistent class count that still allows for regional presence

Miscellaneous

• Manage the substitute coaches to ensure the meeting of monthly requirements
• Conduct training for substitute coaches outside of normal business hours to ensure standards are met
• Navigate difficult coaching decisions including disciplinary action and termination
• Consistently monitor the certification status of all coaches and effectively communicate updates to coaches
• Utilize emotional intelligence to keep coach attrition low and keep staff engaged at a high level
• Serve as a liaison between corporate specialists and the regional team