Accounts Receivable Coordinator

Accounts Receivable Coordinator – Chadds Ford, PA

Full-Time | On-Site

Position Highlights

• Competitive salary with benefits • Full-time, Monday through Friday schedule • Medical, dental, vision & 401(k) • Unlimited Paid Time Off • Opportunity to support patient care and revenue cycle operations • Mission-driven healthcare organization improving patient access through durable medical equipment (DME) solutions

Role Summary

The Accounts Receivable Coordinator is responsible for maintaining accurate accounts receivable records, posting payments, researching claim activity, and following up on outstanding insurance and patient balances. This role includes processing Explanation of Benefits (EOBs), managing claim appeals, resolving account discrepancies, and communicating with patients and insurance providers to ensure timely reimbursement. The Accounts Receivable Coordinator works closely with internal departments to support revenue cycle operations and maintain accurate financial records. This is a full-time, in-office position with Monday through Friday hours.

Key Responsibilities

• Manage accounts receivable for current insurance claims
• Generate and mail invoices to patients as required and initiate billing for secondary claims
• Follow up with patients and insurance carriers to obtain information and documentation related to claim appeals
• Research and process Explanation of Benefits (EOBs) and invoice payments
• Research and process chargebacks, returns, and bad checks
• Respond to accounts receivable inquiries and provide timely follow-up
• Contact patients by phone and/or correspondence to update account information as needed
• Maintain accurate account records and supporting documentation
• Assist with special projects related to accounts receivable and revenue cycle management
• Work effectively with other company employees, managers, and departments
• Perform all job functions in alignment with the company's Mission, Vision, and Goal Statements
• Perform other duties as assigned

Requirements

• High School Diploma or GED required; equivalent combination of education and related experience considered • Three to six months of industry-related experience and/or training preferred • Experience with accounts receivable, billing, insurance claims, payment posting, or collections activities preferred • Strong verbal and written communication skills with the ability to multitask and work independently • Knowledge of insurance guidelines, claim processing, and Explanation of Benefits (EOBs) preferred • Proficient computer skills and working knowledge of office software and systems • Ability to quickly learn departmental procedures, company policies, and industry requirements • Strong mathematical aptitude and attention to detail • Ability to interpret complex information, collect data, and draw valid conclusions • Ability to perform effectively in a fast-paced environment with minimal supervision

Skills & Competencies

• Strong organizational and time management skills • Ability to manage multiple priorities and meet deadlines • Strong attention to detail and accuracy • Effective problem-solving and analytical skills • Strong communication and interpersonal skills • Ability to research and resolve billing and payment discrepancies • Strong collaboration skills across departments • Ability to maintain focus in a high-volume, fast-paced environment

Supervisory Functions

• This position has no supervisory responsibilities

About Lympha Press

Lympha Press helps people with lymphedema, venous disease, and lipedema improve their quality of life through innovative pneumatic compression therapy systems. We sell durable medical equipment across the United States and work closely with health plans, providers, and facilities to ensure patients have access to the products they need.

Our team works on-site at our headquarters in Glen Mills, PA, and across the country to provide exceptional service, operational excellence, and support for patient care and revenue growth.

Our mission is simple: Because Life Can Be Better. Join Lympha Press and help improve patient access and outcomes every day.