Healthcare Administrator

Position Overview This position is appointed by the Executive Committee of the Board of Directors of Covenant Living Communities and Services, reports directly to the Executive Director, and is accountable for delivering exceptional business outcomes in the areas of financial health, quality of healthcare services, employee and resident satisfaction, and regulatory compliance. The Healthcare Administrator is responsible for leadership of several functional areas, including Healthcare, social services, therapy services, and activities, and serves as the Healthcare Compliance Liaison. Financial Management Achieve solid business unit margins through effective management of payor mix, revenue, expenses (including labor), and occupancy. Manage and measure financial metrics to include reimbursements and payroll expenses. Manage and interpret the business unit financial operating statement. Healthcare Quality Meet and exceed healthcare metrics that drive high quality of care, both internal and national metrics. Ensure sound operations from a system perspective, using systems effectively to drive successful business outcomes. Manage and measure quality metrics to include re‑hospitalization rates, weight management, fall prevention, wound management, and pain management. Create systems and structures that enable the organization to produce consistent and compliant results. Regulatory Compliance Ensure proactive compliance with local, state, and federal regulations. Ensure regulatory compliance for Skilled Nursing requirements. Serve as the Healthcare Compliance Liaison. Staff Engagement & Team Effectiveness Build high‑performing teams through motivational techniques, continuous feedback, clear expectation setting, and consistent performance management. Create an environment that enables team members to excel. Attract, hire, develop, and retain the right talent for the team. Manage and measure HR metrics to include turnover/retention, employee engagement score, and time‑to‑fill. Develop systems and processes that motivate a diverse group of team members. Ensure appropriate rewards and recognition are provided. Improve employee retention rates. Resident Satisfaction Ensure a high level of customer service. Education and Work Experience Required Degree : Bachelor’s Degree is required. Emphasis in Healthcare Administration is preferred. Preferred Degree : Master’s Degree in Healthcare Administration or Business Administration. Certificate(s) : Active state appropriate Healthcare Administrator’s license. Experience : Minimum of 3 years’ experience as a Healthcare Administrator or completion of an “Administrator in Training” program within the organization. Minimum of 3 years of management/supervisory experience. Experience mentoring, motivating, and developing staff; experience as a manager of people. Experience understanding clinical operations with well‑developed clinical knowledge. For‑profit business experience is a plus. Experience in a multi‑site organization is a plus. Experience in Skilled Nursing / Long‑Term care is required. Experience building relationships in a matrix organization is a plus. Experience with survey processes. Experience with FTE/labor management; experienced in the statistics of labor management. Knowledge, Skills, and Ability Strong interpersonal skills to mentor and grow the team and build relationships. Exceptional conflict‑management skills to reduce and resolve conflict. Creative mindset with ability to generate innovative solutions and ideas that can drive business development. Excellent communication skills, both oral and written; demonstrate strong consistency and business professionalism. Excellent judgment and discretion. Business mindset with ability to proactively seek opportunities to improve the business. Ability to work effectively in a matrix environment and partner with other groups. Ability to consistently meet hard deadlines and prioritize activities. Exceptional ability to build positive relationships and manage relationships effectively. Resourceful and forward‑thinking. Problem‑solving mindset with desire to continuously improve operations. Well‑developed skill in managing work through others (delegation) and leading leaders. Proven ability to lead teams effectively to achieve business results. Well versed in regulatory requirements. Strong technology skills, including proficiency in Microsoft Office Suite and ability to work with dashboards, spreadsheets, data manipulation, and medical record navigation. Physical Requirements The position requires mobility to get around all areas of the campus. Ability to assist residents with wheelchairs, walkers, or similar objects is beneficial. May be exposed to unpleasant conditions and is at risk of exposure to blood, bodily fluids, and other potentially infectious material. Compensation and Benefits Compensation Pay Range: $114,086.00 - $165,640.25 per year Reasonable Pay Estimate : A reasonable estimate of the pay range for this position is $114,086.00 - $165,640.25 per year. Numerous factors are considered in determining the actual offered rate of pay, including but not limited to job‑related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity. Benefits: Medical, dental and vision insurance Employer paid group term life and disability insurance Paid Time Off (PTO) and six paid holidays 403(b) with a 3% employer match Fitness center use at most facilities Various voluntary benefits: Life, AD&D Tuition assistance and scholarships Employee assistance program Legal services, home/auto insurance, discount purchasing program Pet insurance Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances. #J-18808-Ljbffr Covenant Living