Fiscal Technician

Fiscal Technician (Internal Applicants Only)For full consideration, applications must be received by July 16, 2026. Finalists for this position must communicate well and successfully complete an interview process. Completing this search is contingent upon available funding.Job Title: Fiscal Technician (Internal Applicants Only)Department: Student BillingHome Campus: Lock HavenCity: Lock HavenState: PennsylvaniaZip Code: 17745Bargaining Unit: AFSCME - AgreementWork Location: Home CampusPosition Type: StaffTemporary/ Permanent: PermanentFull-time/ Part-time: Full-TimeStart Time: 8:00amEnd Time: 4:00pmHours Per Week: 37.5 hours per weekDays Worked (Check all that apply): Mon, Tues, Wed, Thurs, FriSalary: $46,827.00Anticipated Start Date: ASAPAnticipated End Date: n/aPosition Summary InformationPosition Purpose: Provides customer service and financial support for the Student Accounts/Billing Office. Oversees the recording, reviewing and processing of operations involving student billing. Functions as a cashier and is responsible and accountable for the collection and receipt of payments over the counter and through the mail. Balances and reconciles bank deposits and maintains control of daily cash handling and accounting entries. In addition, the position provides general accounting and reporting support to the Student Billing Office and Finance & Administration Services.Description of Duties: Review and determine eligibility for Foundation Loans. Process the entry onto accounts and fill out the direct pay form and submit to AP. Prepares entries onto student accounts for adjustments. Provides coverage at customer service counter as well as on the phone to assist internal and external students/parents with student billing questions and concerns. This includes processing payments, answering questions, assisting with the payment system and SIS and providing necessary information. Cash receipt student payments to the appropriate accounts. Preparation of bank deposit and related documents. Close office at the end of the business day, creating cashiering entries, and balancing individual cash drawer. Work with the Residence Life Office on reviewing and updating housing and meal plan RA waivers. Review Consortium contracts from Financial Aid to confirm the release of refunds for students. Review the list of Study Abroad students and verify charges are accurate. ECEPDO Grant review and PATH Grant review. Provide detailed information to accounting office for billing. Process into Banner as contracts and post the payments to the accounts when payment is received. Work with the Director of Student Billing to review deposits and forfeit them in billing when applicable. Notify students of returned payments that come through Touchnet. Post past due non-student payments that are received through Touchnet Marketplace. Post and update Outside Scholarships information in Banner for Student Billing and on the Financial Aid resource page. Monitor Student Billing Office email responding to general emails and forwarding emails specific to other offices and employees' job responsibilities. Collections – Review/place/monitor and reconcile collection accounts. Work with agencies for placement and returns. Process collection agency payments. Pull in reports for application fees and admissions deposits made in Slate and compare to reports pulled out of Touchnet of when the payments processed. Document the information on excel spreadsheets so that this can be reconciled and a journal entry can be processed. Opening and reviewing campus mail. Shredding and file clean up Posting of State 529 Tap payments Prepare and send miscellaneous letters when requested by the student to their landlords, scholarship agencies, other higher education institutions, etc. to confirm registration and/or financial aid eligibility. Work with the Student Billing Assistant Director to determine students who need assessed holds on accounts. Assist the Student Billing Assistant Director in the maintenance of holds and/or late fees each semester and rebilling students upon withdrawal/termination/graduation when a balance is due. Other duties as assigned by Student Accounts Assistant Director and/or his/her designee. The General Summary and Principal Duties and Responsibilities sections summarized above provide a representative listing only and should not be regarded as a complete statement of tasks performed by incumbents of this position. It should be recognized, therefore, that employees may be asked to perform job related duties in addition to those outlined above.Decision Making - As a customer service representative, counsel's students, parents, and others on matters related to student billing. This involves analyzing the student's account, etc., taking any necessary corrective action, and advising the student accordingly. If the issue is beyond the scope of the employee's experience, she seeks the advice of other staff or her supervisor. Review student issues (holds, late fees, financial aid) to determine how best to handle/rectify the situation and whether or not the issue needs to be escalated.Fiscal Responsibility - N/ASupervisory Responsibility - N/AMinimum Requirements Profile - One year as a Fiscal Assistant;or Three years of work involving the maintenance of fiscal or financial records, including one year of responsible work which involves the application of accounting or fiscal principles and practices; and graduation from high school;or One year of experience in maintaining and reviewing fiscal records and an Associate degree in accounting or business administration;or Any equivalent combination of experience and training.Preferred Qualifications - Considerable knowledge of bookkeeping principles and practices. Ability to perform detailed work with written and numeric data and to make arithmetic calculations rapidly and accurately. Ability to prepare routine and procedural financial reports. Ability to apply established methods to financial transactions. Banner and Touchnet experience preferred.Applicant Rating CriteriaKnowledge, Skills & Abilities - Must excel at paying attention to detail. Must perform high volume of work with both accuracy and speed. Must be numbers oriented. Must have the ability to multitask. Must be familiar with computer applications such as MS Office (especially Word and Excel). Must possess excellent communication and interpersonal skills. Must have some experience or training in accounting functions. Must have the ability to prepare routine and procedural financial reports. Ability to apply established methods to financial transactions. Must have the ability to remain calm in dealing with difficult one on one situations. Must have the ability to work well both independently and as a part of a team.Essential Functions - 1. Sitting – 80%; walking – 10%; standing – 10%2. Working indoors – 95% and Outdoors (for errands) – 5%3. Frequent lifting of objects weighing less than 5 pounds4. Occasional lifting of objects weighing 25 pounds.5. Reaching for objects at, above and below shoulder6. Occasionally twisting at waist, and stretching to reach objects7. Basic math skills and reading skills including understanding written documents8. Writing skills in preparing and organizing documents9. Sensory skills, i.e. visual, hearing, and speaking10. Keyboard skillsPosting Detail InformationOpen Date mm-dd-yyyy - 07/07/2026Close Date mm-dd-yyyyOpen Until Filled - YesSpecial Instructions to Applicants - For full consideration, applications must be received by July 16, 2026. Finalists for this position must communicate well and successfully complete an interview process. Completing this search is contingent upon available funding.Background Clearances - Offers of employment are conditional, pending successful completion of the background clearances mandated by Act 153 of 2014 and Board of Governors Policy 2014-01-A: Protection of Minors. In order to qualify for a provisional appointment, the Applicant Acknowledgement Consent Form, Provisional Hire Form, Pennsylvania State Police and Justifacts portion of the clearance process must be successfully completed prior to your start date. The remaining PA Child Abuse History Clearance and FBI Clearance must be successfully completed and returned as soon as possible within the first 90 days of employment.Diversity Statement - At Commonwealth University we recognize our responsibility to continuously support a living, learning, and working environment that values the diverse contributions from all members of our campus community. Our commitment to diversity, equity and inclusion enriches our campus community and is instrumental to our institutional success. Commonwealth University strives to cultivate a campus climate that allows all members to embrace diversity, equity and inclusion as we achieve success both in and out of the classroom, in our work responsibilities, and in our professional lives beyond Commonwealth University. We uphold our commitment to DEI by:• Actively supporting and promoting the intellectual and personal growth of our students, inside and outside of the classroom.• Providing workshops, trainings, programs designed to broaden the knowledge and understanding of diversity, equity and inclusion within our campus community.• Ensuring that all learning and living environments throughout our campus are welcoming and capable of serving all individuals.Title IX/Clery - The University prohibits any form of discrimination or harassment on the basis of sex, race, color, age, religion, national