External Communications Vice President

Job Description

J.P. Morgan's Commercial & Investment Bank (CIB) is a global leader across banking, research, markets, payments, and securities services. The Communications team within the Commercial & Investment Bank is responsible for media relations, internal communications, and social media; the team partners closely with Marketing, Compliance, Human Resources, and Legal teams to ensure cohesive external messaging.

As a External Communications Vice President within Commercial & Investment Bank Communications, you will work with senior executives across the trading lifecycle J.P. Morgan Global Research, Markets, and Securities Services, and you will support the team globally, with a focus on the Americas. You will support the team globally, with a focus on the Americas. In addition, you will serve as a trusted communications advisor to senior business leaders, helping shape external narratives, enhance executive visibility, protect the firm's reputation, and translate complex financial and market topics into compelling communications strategies. You will also take ownership of proactive work, strategizing announcements and product launches, and building media profiles for rising subject matter experts. This will be balanced with reactive work responding to crises and ensuring accuracy in media coverage.

 

Job responsibilities

• Serve as strategic communications counsel to senior executives across Global Research, Markets, and Securities Services, advising on reputation management, executive positioning, and media engagement opportunities.
• Develop and execute proactive media relations campaigns that support key business priorities, research themes, product launches, market insights, and thought leadership initiatives.
• Manage reactive media inquiries, providing thoughtful counsel and guidance during market events, sensitive situations, and crisis scenarios.
• Build and maintain relationships with top-tier financial, business, and trade media to drive impactful coverage and strengthen the firm's external profile.
• Partner closely with Legal, Compliance, Risk, and business stakeholders to ensure all external communications adhere to firm policies and regulatory requirements.
• Identify opportunities to elevate subject matter experts and senior executives through interviews, speaking engagements, conferences, awards programs, and other external platforms.
• Monitor and analyze media coverage, industry trends, and competitive activity to identify risks and opportunities and provide actionable insights to stakeholders.
• Measure and report on communication outcomes and media impact, leveraging data and analytics to inform future strategies.
• Collaborate with regional and global communications colleagues to ensure consistent messaging and coordinated execution across markets and lines of business.
• Support the development and execution of executive visibility programs, including reporter roundtables, editorial board meetings, broadcast appearances, and profile-building initiatives.

 

Required qualifications, capabilities, and skills:

• 7+ years of experience in external communications.
• Strong understanding of financial markets and the financial services industry.
• Expertise in Word, Excel, PowerPoint, and AI/LLM tools.
• Expertise in TVEyes, Meltwater, Business Wire, and Bloomberg Terminal.
• Excellent attention to detail and analytical thinking.
• Excellent organizational skills, with the ability to multitask and prioritize high-volume, high-priority initiatives in a deadline-driven environment.
• Ability to assess risk and exercise sound judgment.
• Ability to partner effectively with direct management, team members, and clients, and to work well with employees at all levels.
• Commitment to maintaining the firm's high standards related to risk, compliance, and the Code of Conduct.

 

Preferred qualifications, capabilities, and skills:

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
• Experience supporting capital markets, macroeconomic, research, payments, securities services, or investment banking businesses.
• Experience working within a large, highly matrixed organization.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.