Accounts Receivable & Office Support Assistant

Roadly is in an exciting stage of growth. We are building a company known for operational excellence, exceptional customer service, and a team-first culture. If you are detail-oriented, dependable, comfortable working with numbers and customers, and enjoy bringing organization to a fast-paced environment, we would love to meet you. About Roadly Roadly is a fast-growing freight brokerage built around exceptional service, disciplined operations, and a strong culture of accountability. As we continue to scale, we are looking for a reliable and proactive Part-Time Accounts Receivable & Office Support Assistant to help strengthen the administrative and financial foundation of the business. This is not just a data-entry role. We are looking for someone who can take ownership of recurring responsibilities, stay ahead ofcollections follow-up, maintain records, communicate professionally with customers, and support the office with a high level of organization and follow-through. The right person will help ensure that invoices are accurate and timely, payments are properly applied, outstanding balances are actively managed, and the internal team has dependable administrative support. Position Summary The Part-Time Accounts Receivable & Office Support Assistant supports Roadly’s collections, accounting-adjacent, and day-to-day office administration functions. This role helps maintain an organized, accurate invoice-to-cash process while providing dependable office coordination in support of the broader team. Core Responsibilities Accounts Receivable Monitor the accounts receivable aging report and follow up professionally on past-due balances. Receive, record, and apply payments received by ACH, check, credit card, wire, or other approved methods. Reconcile customer payments, deposits, and account activity. Research and resolve short-pays, disputed invoices, billing errors, unapplied cash, and account discrepancies. Respond to customer questions regarding invoices, statements, payment status, and account balances. Maintain accurate customer account notes, payment records, and supporting documentation. Assist with month-end AR reconciliations, reporting, and account cleanup. Finance and Accounting Support Assist with bookkeeping tasks, expense tracking, and general ledger support as assigned. Support basic payroll-administration tasks. Assist with recurring reports and ad hoc administrative projects for the finance or leadership team. Office Administration Maintain organized electronic and paper files, records, and shared folders. Order office supplies, monitor inventory, and coordinate with office vendors as needed. Answer and route incoming calls, emails, mail, and general correspondence. Schedule meetings, appointments, visits, and internal check-ins. Coordinate incoming and outgoing mail, packages, shipments, and courier needs. Support new-hire onboarding administration, including document collection and recordkeeping. Assist with internal meeting logistics, office events, and other administrative needs. Qualifications 1–3 years of experience in accounts receivable, billing, bookkeeping, accounting support, office administration, or a similar role preferred. Working knowledge of invoicing, payment application, collections follow-up, and reconciliations. Strong attention to detail, organization, and accuracy with financial information. Proficiency with accounting software or ERP systems; QuickBooks experience is a plus. Strong proficiency in Microsoft Excel and/or Google Sheets, plus Microsoft Office or Google Workspace. Clear and professional written and verbal communication skills. Ability to handle customer-facing collection conversations professionally and tactfully. Ability to prioritize tasks, meet deadlines, and work independently in a fast-paced environment. High level of discretion when handling financial, employee, and customer information. Preferred Qualifications Experience supporting a transportation, logistics, brokerage, professional-services, or other transaction-driven business. Experience with customer portals, ACH processing, or payment platforms. Familiarity with sales tax documentation, credit applications, or customer account setup. Benefits and Work Environment Competitive hourly pay based on experience. Consistent part-time schedule with flexibility based on business needs. Additional benefits, if any, will be provided in accordance with company policy. #J-18808-Ljbffr Roadly Logistics LLC