Head of Sales (DACH)

Role Overview We are looking for an exceptional Head of Sales to join our global business and lead and grow our offering in Germany and the wider DACH region. Reporting directly to the General Manager of France and collaborating closely with leadership, you will lead and expand the team in Germany. Your primary responsibilities include driving commercial activities, surpassing partners' expectations, and developing and executing a strategic regional plan aligned with the go‑to‑market strategy. This role is ideal for individuals who thrive in a dynamic, fast‑paced work environment, are self‑motivated, enjoy challenges, and aim to make a significant impact. Key Responsibilities Build and scale a high‑performing local team from the ground up. Recruit, develop, and retain talent, building a team of highly successful sales professionals. Motivate, drive, coach, and empower the team with the skills to provide first‑class service to all prospective and existing partners of our world‑class platform. Build relationships and establish partnerships with strategic salon chains and multi‑site operators currently using competitor software. Set, communicate, and manage performance expectations, ensuring the achievement of weekly, monthly, quarterly, and annual targets for the commercial function. Effectively manage the sales funnel, ensuring KPIs are achieved, conversion rates are optimized to deliver consistent incremental improvement. Ensure efficient and accurate use of HubSpot to represent the workload of the team and maximize efficiencies and efforts. Develop and ensure the execution of regional and country‑level sales strategies, achieving sales targets, driving market share and other key performance objectives for all prospect partners across Germany. Execute and drive performance across the whole sales cycle (planning, prospecting, territory planning, sales execution, pipeline/funnel management) and provide accurate reporting and forecast. Create, refine, and standardize sales processes to improve operational efficiency, sales productivity, and customer satisfaction. These processes include forecasting and pipeline management, discount approval policies, payments processing requests, and hiring and training procedures. Skills, Experience & Qualifications Required Strong B2B commercial leadership experience in a SaaS, digital sales, online marketplace or payments company managing teams across multiple locations. Experience in managing all functions within the commercial organization – pre‑sales, inside sales, business development and account management teams. Proven track record for target and KPI delivery and ability to build teams and drive exceptional performance. Highly entrepreneurial, proactive and comfortable starting from scratch in a fast‑paced, high‑growth environment. Self‑motivated, hungry for success with a desire to progress within a fast‑paced, success‑driven global business. Analytical and confident working with data. Creative thinking and problem‑solving mindset. Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards. Team player, happy to roll sleeves up and assist the team when required. Self‑starter and proactive approach. Comfortable working in a fast‑paced and changing environment. Inclusive Workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable and empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you. #J-18808-Ljbffr